AI Quality & CX Operations Specialist

{ “@context”: “http://schema.org”, “@type”: “JobPosting”, “title”: “AI Quality & CX Operations Specialist”, “description”: “Bumble is seeking an Operations Specialist — AI Enablement based in Greater London. This role is pivotal in ensuring that AI-powered interactions meet high standards of empathy and accuracy. Responsibilities include conducting QA reviews of AI conversations, collaborating with quality teams, and identifying improvements for customer experience. Ideal candidates should have some customer service experience and be comfortable with AI systems and digital tools. The position emphasizes growth and collaboration in a supportive work environment.#J-18808-Ljbffr”, “datePosted”: “2026-05-10”, “hiringOrganization”: { “@type”: “Organization”, “name”: “Bumble”, “sameAs”: “https://uk.whatjobs.com/pub_api__cpl__428787036__4861?utm_campaign=publisher&utm_medium=api&utm_source=4861&geoID=33” }, “jobLocation”: { “@type”: “Place”, “address”: { “@type”: “PostalAddress”, “addressLocality”: “London” } } }