Store Supervisor
Application Deadline: 30 June 2026
Department: Retail
Employment Type: Part Time
Location: Redhill
Reporting To: Sammie
Description
We’re looking for a proactive and customer-focused Store Supervisor to help lead our team and deliver outstanding results. This is a hands‑on role where you’ll support the Store Manager and Assistant Manager in day‑to‑day operations, inspire colleagues, and ensure every customer enjoys an exceptional experience. If you’re passionate about retail, thrive in a fast‑paced environment, and want to make a real impact, we’d love to hear from you.
About The Role
Contract: Permanent
Hours: Part-time
Hours of Work: 32 Hours Per Week, working on a rota basis
As Store Supervisor, you’ll play a key role in driving store performance, maintaining high standards, and supporting team development. You’ll lead by example, create a positive and solution‑focused environment, and make sure every interaction reflects our values: customer first, innovative, knowledgeable, honest, committed, and courageous.
Key responsibilities include:
- Supporting the Store Manager in delivering annual sales budgets and business plans
- Driving sales through effective merchandising and stock control
- Leading daily team organisation, rotas, and task delegation
- Coaching and motivating colleagues to achieve targets and deliver excellent service
- Handling customer queries and complaints professionally
- Ensuring compliance with health & safety policies and company procedures
- Acting as Duty Manager and keyholder when required
Please note this role is based at a site that is not accessible via public transport, so you will need to ensure you have a reliable way to travel to and from work.
About You
- Proven experience in a supervisory role within a retail or customer‑facing environment
- Strong understanding of retail operations, including stock control and customer service
- Skilled in problem‑solving and prioritising under pressure
- Excellent communication and interpersonal skills to lead and engage colleagues
- Flexible and adaptable, with a commitment to continuous improvement and team success
- A natural leader with a customer‑first mindset and a passion for delivering outstanding service
What We Offer
- Scottish Widows contributory pension – company will match up to 5%
- Up to 25% colleague discount in store
- Free parking on site
- 33 days of annual leave, including bank holidays (pro‑rated for part‑time colleagues)
- Excellent training and development opportunities
- Plenty of career progression opportunities
- Life Assurance
- Employee Assistance Programme with Retail Trust
- Comprehensive colleague benefits
- Enhanced Family Leave Policies
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