Ready to find the right role for you? When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life.
Operations Manager
Salary: Competitive plus performance bonus, car allowance & pension.
Hours: Full-time, 40 hours per week (Monday to Friday).
Location: Telford.
What we can offer you
- 25 days of annual leave
- Choice of company car or car cash allowance
- Eligible for performance bonus
- Access to our company pension scheme
- One paid day leave every year to volunteer and support your community
- Ongoing training and development opportunities, allow you to reach your full potential
What you'll be doing
- The Operations Manager will report directly to the Business Manager and be responsible for delivering strong operational and financial performance whilst maintaining high levels of customer service and team engagement.
- Responsible for day-to-day management of operatives, staff and site based support to ensure site capability and capacity is maximised.
- Responsible for all management aspects to ensure optimum service delivery and the effective and safe organisation of work processes whilst delivering maximum operational efficiency.
- Accountable for people management and ensuring compliance with legal, regulatory and company quality, and health & safety obligations.
- Act as TM1 and be responsible for implementing and maintaining compliance of all company policies and procedures including fleet compliance and any changes to regulatory standards and legislation within the TM1/TM2 role capacity.
- Responsible for contribution to achieving the targeted level of operational profitability whilst delivering exceptional customer service.
- Utilise data to improve operational performance.
- Ensure delivery of a first time collection culture.
What we're looking for
- Previous experience in waste and fleet management.
- Transport CPC.
- Level 3 Leadership & Management or equivalent work experience.
- Financial management experience.
Equal Opportunities
We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. We are committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt‑in to the Disability Confident scheme, and meet the minimum criteria for our roles.
Job Posting End Date: 21‑05‑2026
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