Production & Workflow Administrator

An excellent opportunity for an experienced Production & Workflow Administrator to join a well-established company.

Job Type: Full‑Time, Permanent. Salary: Competitive Salary, Depending on Experience. Location: Hertford SH13.

About The Role

They are an established large format design, print & signage company based in Hertfordshire & have an exciting role for the right person.

The role includes managing the workflow and daily administrative support for client services plus managing crossover tasks such as booking installers, coordination of workflow, creating job sheets, O&M documents and RAMS. These documents will then be put into the production system to ensure everyone is properly informed and instructed so they can simply do their work! The role will also involve coordinating project timings, expenditures- (to a degree) and scheduling. Additionally, this person will act as the primary client liaison, serving as the interface between our in‑house team and external clients. The idea is to create a conduit to ensure work is received systematically into the production process.

• Managing daily client communications: answering inquiries via email and telephone, understanding client needs, and relaying relevant information to the production team.
• Documenting information & instructions: written communication such as emails and preparing job sheets, work orders and other supporting documentation.
• Preparing quotations for clients: drafting proposals based on existing pricing structures, with consideration for any unique or new requirements.
• Attending and holding daily meetings: participating in daily briefings and morning scrums to outline the day’s objectives, prioritise tasks, and share critical information.
• Working with Operations Manager: collaborating closely to ensure the availability of stocks and materials required for project completion and maintaining regular contact with clients to inform them of modifications, delays, or updates.
• Stock Control: supporting material and stock ordering processes by ensuring correct materials are available and placing orders with suppliers.
• RAMS: preparing risk assessments and method statements prior to any on‑site installations.
• Helping Out: providing general daily support within a dynamic team environment, assisting where additional help is needed, promoting teamwork.

This position requires a versatile, organised, and professional individual capable of managing multiple responsibilities efficiently within a fast‑paced work environment.

The employer fully supports Equality in Employment. All employment is decided based on qualifications, merit and business need.

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