Technical Product Specialist

Location: Kings Hill / Hybrid

Salary/package: £65,500 per annum

Contract type: Permanent

Hours: Full time, 37 hours per week

As a Technical Product Specialist you will play a central role in shaping and evolving cloud-based products that support education and SME customers. This is a senior technical position with real influence, where your expertise helps turn complex Microsoft Cloud capability into secure, scalable and customer-ready services.

This role would suit an experienced cloud specialist ready to focus on product design and technical leadership, offering the opportunity to influence technical direction, work with emerging technologies and collaborate closely with sales, delivery and senior stakeholders.

Who we are

EiS, part of Commercial Services Group, is a leading digital services provider specialising in IT and digital transformation for the education and public sectors. We help organisations adapt and thrive through innovative technologies, deep sector expertise, and a commitment to reinvesting in frontline services.

Why this role matters

You will play a key role in defining and governing Microsoft Cloud-based products, ensuring they are secure, scalable and aligned to customer and organisational needs.

This is a role where technical expertise, judgement and collaboration are essential, with responsibility for architectural integrity, product design and supporting both internal teams and customers with confidence.

What you’ll be doing

• Owning the technical design and governance of Microsoft 365, Azure and hybrid cloud products to ensure long-term quality and consistency.
• Defining and maintaining technical roadmaps aligned to organisational strategy and customer demand.
• Designing product concepts, proofs of concept and support models to enable successful delivery and adoption.
• Supporting sales and account management teams by translating technical capability into clear customer value.
• Lead AI-driven innovation, incorporating technologies such as Microsoft Co-pilot, Azure OpenAI, automation frameworks, and intelligent analytics.
• Acting as a senior technical escalation point for complex design and implementation challenges.
• Leading workshops and technical discussions with internal teams, partners and customers.

What we’re looking for

• Extensive experience architecting and delivering Microsoft Cloud solutions at scale.
• Strong technical knowledge of Microsoft 365, Azure, security and governance frameworks.
• The ability to translate complex technical designs into clear, practical solutions.
• Excellent communication and relationship-building skills, including presenting to non-technical audiences.
• Experience operating within complex, multi-tenant, distributed cloud environments.
• A proactive and solutions-focused approach, with confidence influencing technical direction.
• AZ-305: Azure Solutions Architect Expert • SC-100: Cybersecurity Architect • MS-102: Microsoft 365 Administrator Expert • Certifications in AI, automation, Power Platform, or cloud security specialisms (Desirable Qualifications)

What you’ll get in return

• Salary of £65,500 per annum.
• 25 days annual leave, rising to 27 after 4 years.
• Birthday Day Off.
• One concessionary day during the Christmas period.
• Pension scheme with 6% employer contribution.
• Life assurance cover.

Why CSG?

CSG is the UK’s largest local authority-owned trading company (LATCO), generating over £800 million in revenue per annum and supporting more than 16,000 education and public sector customers globally.

We are growing through a combination of organic development, acquisitions and strategic partnerships. Our businesses deliver services across education, IT, HR, legal, energy, procurement and more, all focused on delivering meaningful impact.

As a locally owned organisation, we take pride in reinvesting a significant proportion of our profits into frontline services, helping strengthen the communities we serve.

Inclusion & Accessibility

We are committed to fostering a diverse and inclusive workplace where everyone feels valued and respected. We encourage applications from suitably qualified people of all backgrounds.

As a member of Inclusive Employers and a Working Families Employer, we are actively building an environment that supports inclusion, flexibility and belonging for all colleagues.

We are committed to providing reasonable adjustments throughout our application and interview process; please let us know if you require any.

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