Job Title: BI Analyst
Contract Type: Fixed term for 12 months
Salary: £43,123.45 per annum (£47,499.11 achieved after 12 months successful performance)
Working Hours: 35 hours per week
Working Pattern: Monday to Friday (hybrid)
Location: Liverpool
Minimum of 3 years’ experience using Tableau Dashboards is required. We recruit based on potential, so we encourage you to apply even if you don’t meet all essential criteria.
We will accept applications based on valid legal permission to work in the UK but are not able to sponsor.
The difference you will make as a Business Information Analyst
Analyse and present business information (BI) that is timely and accurate to support the delivery of intelligent business information through a range of mechanisms, in particular self‑serve tools for use by colleagues. Support colleagues with their management and performance information requirements and develop and maintain operational data models to underpin operational and planning activities.
About you
- 3+ Years experience of using Tableau Dashboards
- Experience of Business Information and performance reporting production in a medium to large organisation
- Experience of using business intelligence tools, Tableau and data visualisation techniques appropriate to the audience and subject matter
- Experience of the analysis of data in the provision of meaningful intelligence
- Advanced user of Excel with proven capability of handling large, complex data sets
Why Riverside?
We’re a housing association with a difference – enhancing the everyday for all our customers. For 90 years, we’ve been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives.
Working with us, you’ll enjoy:
- Competitive pay & generous pension
- 28 days holidays plus bank holidays
- Flexible working options available
- Investment in your learning, personal development and technology
- A wide range of benefits
Diversity and Inclusion at Riverside
We are inclusive. We value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard.
Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role they will be guaranteed an interview.
Role Profile
- Interpret operational and strategic BI requirements to identify and mine relevant data sources and advise colleagues on improvement opportunities.
- Collaborate with data owners and subject matter experts across the Group to design, develop and build appropriate tools to present routine BI analysis to support the Group’s Performance Management Framework and operational management of the business.
- Provide bespoke analysis and technical expertise in appropriate analysis and visualisation techniques to support colleagues across the business with scrutinising data.
- Support continuous improvement through routine and bespoke analysis to identify opportunities and ensure that the principles of data integrity adopted by the organisation are embedded in reporting frameworks.
- Escalate issues with data accuracy or system usage to the appropriate channel to ensure prompt and satisfactory resolution.
- Develop and maintain data models to underpin day‑to‑day operational and planning activities.
- Work closely with colleagues in the Insight Team to maximise the use of existing self‑serve tools and bring together Riverside‑wide data to provide comprehensive analysis.
- Develop and maintain relationships with external partners in the provision of business intelligence systems and ensure tools are maximised and that providers deliver services that meet time and quality agreements/expectations.
- Ensure that all data protection requirements are met in accordance with the Group’s policy, procedures and statutory requirements.
- Ensure that health and safety requirements are met in accordance with the Group’s policy, procedures and statutory requirements.
- Respond flexibly to any necessary changes in work priorities and undertake other duties when required to support the effective operation of the service.
Essential
- 3+ Years experience of using Tableau Dashboards
- Experience of Business Information and performance reporting production in a medium to large organisation
- Experience of the analysis of data in the provision of meaningful intelligence
- Advanced user of Excel with proven capability of handling large, complex data sets
- Experience of using a range of analytical techniques, from basic to advanced and understanding of appropriateness of use
- Ability to understand the business’s BI requirements and succinctly articulate these back to colleagues in technical roles who will be required to support
- Understanding of the business imperative behind accurate regulatory reporting and other compliance reporting requirements
- Results focused with the ability to take ownership of tasks
- Excellent team player who can work flexibly to meet business requirements
- Excellent attention to detail with the ability to work accurately under pressure, deliver to strict deadlines and manage conflicting priorities
- Customer focused with excellent written and verbal communication skills, with the ability to work at all levels within the business
- Commercially aware with a focus on continuous improvement
Desirable
- Degree or equivalent in a subject with strong data analysis component or equivalent experience
- Experience of developing complex data models for operational use within a business
- Experience of the production of data definitions
- Experience of external data submissions
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