Overview
Job Req Number: 109302
Time Type: Full Time
At DSV we're building the world’s leading logistics and transport network. With this exciting growth comes opportunity — and we’re looking for new talent to join us.
Role: Project Specialist – Global Customs
Location: UK wide – Manchester based WFH, with occasional international travel
The Project Specialist – Global Customs Communication plays a key role in connecting operational customs expertise with structured communication and commercial development across DSV.
This role sits at the intersection of customs, communication, and business growth. It supports the development of internal and external platforms, translates complex regulatory and operational topics into clear business messaging, and enables Global Customs to be positioned as a strategic capability to customers.
What will you be doing?
- Support and drive Global Customs communication initiatives across all regions, ensuring alignment with the global framework.
- Translate customs regulations, operational processes, and market developments into clear, structured communication for internal and external audiences.
- Support the development and maintenance of internal SharePoint platforms and external website content for Global Customs.
- Create and support customer-facing materials, including presentations, webinars, and value propositions.
- Coordinate with regional customs teams to gather regulatory updates, operational insights, and market intelligence.
- Support communication and positioning of customs services, ensuring consistency with DSV’s commercial strategy.
- Contribute to tender support and customer engagement where customs expertise is required.
- Support representation of Global Customs in trade associations, industry events, and external forums.
- Align customs messaging with MARCOM channels, including newsletters, campaigns, and digital platforms.
- Act as a bridge between operational customs teams, commercial stakeholders, and communication functions.
- Structure and maintain governance of customs-related content, ensuring accuracy, consistency, and accessibility.
About You
- Previous experience in customs brokerage, trade compliance, or a related operational customs environment.
- Strong understanding of import/export procedures, customs regulations, and governance frameworks.
- Ability to analyse regulatory and market developments and translate them into clear business impact.
- Experience engaging with trade associations, customs authorities, or government bodies.
- Exposure to customer-facing, commercial, or consultancy environments.
- Effective communication skills with the ability to simplify complex customs topics for different audiences.
- Experience supporting digital platforms, content development, or data-driven processes.
- Structured, organised approach with excellent project coordination skills.
- Ability to work across regions and manage multiple stakeholders.
- Proactive mindset with a focus on enabling commercial growth and strategic positioning.
What can we offer you?
- Competitive Salary Package and an opportunity to be a part of and grow within a driven and successful company, with a team of 160,000, operating in over 90 countries.
- Access to a selection of employee benefits, such as Enhanced Annual Leave Entitlement from start, which increases with length of service.
- Salary Sacrifice Car Scheme for Ultra-Low Emissions Cars
- Salary Sacrifice Cycle Scheme
- WeCare App, for support with physical and mental wellbeing, including access to GPs for you and your dependents.
- LifeWorks app for access to cashback and discounts on high street and online brands.
- Life Insurance with access to expert probate support.
Next Steps
If this sounds like the next step for you, please follow the links and apply with your CV without delay!
Please be aware that all successful candidates will undergo necessary right-to-work checks and certain sites require 5-years’ worth of referencing and criminal record checks.
We do not accept CV details from Recruitment Agencies unless DSV have engaged directly regarding the role requirements beforehand.
DSV – Global transport and logistics
Working at DSV means playing in a different league. As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements. With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.
At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.
Start here. Go anywhere
Visit dsv.com and follow us on LinkedIn and Facebook.
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