SaaS Product Support Analyst — Python & Customer Success
Company: Xelix
Location: London
Posted: May 10th, 2026
A growth-oriented technology firm in Greater London seeks a Support Analyst to assist customers with issues related to their platform. The ideal candidate will have at least one year of relevant experience, strong problem-solving skills, and proficiency in Python. This role involves collaboration with various teams, ensuring customers receive efficient support and the ability to troubleshoot technical problems effectively. A competitive salary of £35,000 to £40,000 plus bonuses is offered, along with hybrid working conditions and impressive benefits.
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