Product Specialist
Location: Sussex House, Brighton
Department: Operations
Position type: Full-time, on-site
The role
Join MPB as a Product Specialist and play a crucial role in transforming the photography and videography gear marketplace! As a key member of our team, you’ll use your expertise to meticulously grade, list, and capture stunning photographs of each product. Your precision ensures each item is presented flawlessly, facilitating smooth transactions and maintaining rigorous quality checks.
What You Will Be Doing
- Testing items of stock such as DSLRs, lenses and cinematography equipment.
- Processing all inbound transactions through our in-house software system.
- Preparing, photographing and writing descriptions of items for sale.
- Ensuring items are ready to be published to our marketplace.
- Supporting customer satisfaction and maintaining MPB's high standards.
What We Are Looking For
- Preferably a solid knowledge of camera equipment and related technology, but we are also open for people with a genuine interest in photography and videography.
- High levels of organisation and attention to detail.
- Comfort with digital tools and a fast-paced environment.
- Comfortable working with targets.
Our Values
- Better, Connected: fostering a supportive and inclusive environment by ensuring accuracy and quality in every product listing. This not only connects our diverse community but also builds trust and reliability within our platform.
- Empowering and Empowered: MPB equips you with the tools and knowledge to excel, while your expertise in accurately grading and listing products empowers our community to make informed choices, enhancing their creative endeavours.
- Insight-driven: Decisions in your role are guided by detailed insights from customer feedback and market trends. This data-driven approach ensures that MPB continues to meet the evolving needs of our diverse user base effectively.
- Agents of Change: you support sustainability initiatives by ensuring that used equipment finds new life, reducing waste and promoting environmental responsibility. Your ability to adapt and implement changes swiftly is crucial in keeping our platform dynamic and environmentally conscious.
- Focused on Excellence: with a meticulous work ethic ensuring that every product meets our high standards, fostering a culture of excellence that resonates throughout our community and contributes to the overall success of MPB.
- Passionately Ambitious: support MPB's vision to empower every visual storyteller, whether they are discovering their passion or perfecting their craft. Your dedication helps sustain our position as a leader in the circular economy for photographic equipment.
About MPB
We are MPB, the largest global platform for used photography and videography equipment. Our platform transforms the way that people buy, sell and trade in photo and video kit. MPB is a destination for everyone, whether you’ve just discovered your passion for visual storytelling or you’re already a pro.
We recognise the benefit of inclusive practices to better build a diverse community here at MPB. Our commitment to ensuring inclusion fuels and connects us as one with the diverse community of visual storytellers that we serve.
MPB customers come from all walks of life, and so do we. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant because of family makeup, race, sexuality, religion, gender identity, disability or age. At MPB, every employee has the opportunity to make an impact and grow.
Benefits
- 25 days annual leave + bank holidays
- 1 wellbeing day off per year
- 5% employer contributory pension scheme
- Private healthcare
- Access to EAP with a range of employee discounts
- Buzzing social calendar
- Dog friendly workplace
- Bespoke Learning Management System - the MPB 'Learning Lab' with access thousands of free courses to upskill in any areas you'd like; whether personally or professionally
- 2 volunteer days per year for charity which aligns with MPB values, and of your choosing
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