- Do you have a background in technical, commercial, or agricultural engineering?
- Are you commercially minded with an interest in the Grass Care, Forestry, or Landscaping sectors?
- Do you thrive on solving problems and helping customers find the right solutions?
- Are you confident using data, systems, and digital tools in your day-to-day work?
If yes, we have the perfect role for you!
Position: Product Specialist
Location: Biggleswade
We are seeking a knowledgeable and commercially minded Product Specialist to support our Grass Care, Forest & Landscape category. This role is ideal for someone with strong technical expertise in outdoor power equipment and associated parts, combined with a customer-focused approach.
You will act as a key advisor to customers, helping them select the right products while contributing to category performance through analysis and market insight.
What is your role?
As a Product Specialist, you will play a key role in supporting both customers and internal teams. Your responsibilities will include:
- Provide expert technical support and guidance to customers on Grass Care, Forest & Landscape products
- Respond to incoming customer enquiries, offering tailored solutions and recommendations
- Prepare quotations and support customers in product selection
- Assist customers in navigating and optimising use of the company webshop
- Monitor market trends, product developments, and pricing within the sector
- Produce and interpret sales analyses to support category growth and performance
- Maintain and develop product knowledge across a wide range of equipment and brands collaboratively with internal teams to align product offerings with customer needs
Technical Expertise Required
- Strong understanding of parts and components used in servicing, maintaining, and repairing outdoor power equipment, including handheld tools, ride-on machinery, and vehicle attachments
- Cross-brand knowledge of leading manufacturers (e.g. Stihl, Husqvarna, Honda) as well as familiarity with UK-based brands
- Awareness of consumables and accessory markets (e.g. trimmer line, chainsaw chain) including pricing and demand trends
- Ability to work with product data, content, and systems to align products with customer needs
Who are you?
You thrive in a dynamic and innovative environment where initiative, entrepreneurship, and personal development are encouraged. You bring:
- Background in a technical, commercial, or agricultural engineering discipline
- Strong advisory and problem-solving skills with a solution-oriented mindset
- Commercial awareness and interest in the Grass Care / Forestry / Landscaping sectors
- Comfortable working with data, systems, and digital tools
- Excellent communication skills (written and verbal)
- Proactive, self-motivated, and able to thrive in a dynamic environment
- Working knowledge of English required for internal communication
What we offer?
- Inclusive culture with lots of opportunities for growth
- Profit sharing bonus
- 25 days paid annual leave per year, plus 8 bank holiday days
- Large staff Canteen, kitchen and changing facilities
- Company pension
- Cycle to work scheme
- Life insurance
- Private medical insurance with access to GP appointments 24/7
- Free electric car charging on site
- Access to free personal development courses
About us
Thanks to our ambitions we are active throughout Europe and have a leading position in the agricultural market for parts. We heavily invest in E-Business and innovations. Our aim is to make it easy for our customers to run their businesses. Working at Kramp means working with over 3500 international colleagues. The people at Kramp are enthusiastic, professional and involved. We speak our customers language, understand their challenges and earn their trust to exceed their expectations. Our promise "It's that easy" is embedded in our culture and DNA.
Working at Kramp means:
... you belong here! Being part of our open business community
... your work makes a difference! Have an impact on what matters
... you will develop and realize! Learn and realize your potential
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