We have an incredible opportunity to join us as a Supported Housing Administrator on a part-time basis.
Part‑time – 18.5 hours on average, 2‑week rota: Week 1 – Monday, Tuesday; Week 2 – Monday, Tuesday, Wednesday.
About Together Housing Group
We are one of the largest housing associations in the North of England, managing over 38,000 homes. We are a non‑profit organisation and commit to diversity and inclusion.
Key Responsibilities
- First point of contact for customers, residents and partner agencies.
- Provide administrative support to the Supported Housing and Telecare teams.
- Respond to enquiries, resolve routine issues and support customer communications.
- Coordinate appointments, meetings and correspondence.
- Maintain accurate records and update housing management systems.
- Support with invoices, rent statements, service charge enquiries and ordering processes.
- Assist in collating data for reporting, monitoring and performance purposes.
- Support compliance processes including health & safety documentation (e.g. gas, electric and fire safety records).
- Manage key documentation such as tenancy agreements, contracts and reports.
- Work closely with internal teams, managing agents and external partners.
Requirements
- Experience working with customers or the general public.
- Confident using Microsoft Office (Word, Excel, Outlook).
- Strong organisational and administrative skills.
- Can manage multiple tasks and prioritise effectively.
- Professional, customer‑focused approach.
- Flexible and able to respond to changing demands.
Benefits
- Starting salary of £26,276 per annum, pro‑rated for 18.5 hours per week.
- 27 days holiday (rising to 32 over five years) + bank holidays.
- Office base will be either Bullgreen House or Wakefield.
- 18.5hrs average, 2‑week rota as above.
- Access to the full range of award‑winning benefits (link).
The post is subject to a Basic Criminal Disclosure. THG reserves the right to close the vacancy early if sufficient numbers of applicants are received.
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