Infrastructure Platform Services Manager
Job Title Infrastructure Platform Services Manager Reference UK003319 Town London Business Line IS & Change
You’ll make an impact by:
- Lead the day‑to‑day operational performance of infrastructure platforms, ensuring service adherence, issue resolution, and robust service governance.
- Oversee infrastructure platform contributions to major programmes, including design feasibility, resource allocation, supplier engagement, and risk management.
- Develop and maintain platform roadmaps aligned with business priorities, technology trends, and budget parameters.
- Drive optimisation across availability, capacity, performance, security, compliance, and cost efficiency.
- Lead the decommissioning of legacy technology and promote automation and modernisation across platforms.
- Act as a senior stakeholder interface across CIO and Core T&O, ensuring platform needs and risks are clearly communicated and understood.
- Oversee vendor performance, contractual compliance, service reviews, and cost management activities.
Your skills and experience:
- Extensive experience across IT product delivery, including enterprise or technology architecture.
- Excellent understanding of data centre, and cloud IaaS technologies, including AWS and Azure.
- Experience leading operations for multi‑tenant and multi‑cloud environments.
- Excellent skills with experience managing teams and influencing stakeholders across large global organisations.
- Excellent communication, relationship‑building, and negotiation capabilities.
- Ability to operate in a dynamic environment, with comfort navigating ambiguity and making strategic decisions.
- Deep knowledge of Cloud Platform architectures and migration pathways from on‑prem to cloud.
- Working knowledge of DevOps, continuous engineering, automation tooling, and modern operational models.
Why You’ll Love It Here:
- Annual discretionary bonus
- Up to 11% pension contributions
- Hybrid working + flexible hours
- 25 days annual leave + bank holidays + buy/sell options
- Career development and mentoring
- Inclusive culture + employee networks
- Share investment options
Our DEI Commitment:
We celebrate individuality and believe our differences make us stronger. We’re proud to foster a culture where everyone feels respected, valued, and empowered to thrive.
As an Equal Opportunity and Disability Confident Employer, we ensure fair consideration for all applicants and offer interviews to all disabled candidates who meet the essential criteria.
We understand that everyone’s circumstances are different and are happy to explore flexible working options such as reduced hours or job shares to support work–life balance.
If you meet the core criteria but not every requirement, we’d still love to hear from you. Let’s explore how this role could support your next career step. If you need adjustments during the recruitment process, just let us know we’re here to support you.
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