Information Technology Infrastructure Manager
Bristol Based Hybrid role
Security Clearance: SC (Eligibility required)
We are seeking a proactive, hands‑on Senior IT Manager to take ownership of our on‑site IT infrastructure. This is a senior technical role that sits between IT Engineer and IT Director level, with no line management responsibilities.
The successful candidate will act as the infrastructure lead on site, owning server management, business continuity, and day‑to‑day operational resilience. This role suits someone who takes initiative, identifies what needs to be done, and gets on with it without requiring detailed instruction.
Key Responsibilities
Infrastructure & Server Management
- Full ownership of on‑premise Windows-based infrastructure
- Administration and maintenance of:
- Windows Server environments
- Active Directory and Group Policy
- File and application servers
- Virtualisation platforms (e.g. VMware or Hyper‑V)
- Act as senior escalation for infrastructure‑related issues
Server Room & Data Centre
- Day‑to‑day responsibility for the server room / data centre
- Manage hardware lifecycle, upgrades, and capacity planning
- Liaise with third‑party suppliers and support partners when required
Business Continuity & Disaster Recovery
- Take control of Business Continuity and Disaster Recovery
- Ensure backups are monitored, tested, and recoverable
- Maintain and improve DR documentation and processes
- Provide calm, structured technical leadership during incidents
Proactive Improvement & New Technology
- Continuously look for opportunities to improve infrastructure stability, security, and performance
- Stay current with relevant technologies and assess what the business could benefit from
- Proactively plan and implement appropriate upgrades or improvements
Operational & End‑User Support
- Provide hands‑on support where required, including hardware and peripheral issues (e.g. printers)
- Work closely with the wider IT team while operating with a high level of autonomy
Essential Experience & Knowledge:
- Strong background as a Senior IT Engineer / Infrastructure Engineer
- Extensive experience supporting Windows Enterprise environments
- Proven experience owning and maintaining on‑premise infrastructure
- Experience with server rooms or data centre environments
- Demonstrated ability to work proactively and independently
- Comfortable operating between IT Engineer and IT Manager level
Security & Eligibility
In line with baseline security requirements, successful candidates must be eligible for SC clearance and able to provide evidence of identity and right to work in the UK.