Channel Account Manager

Company:

• Series A CCaaS business entering an exciting scale-up phase
• AI-first platform with an incredibly strong product and global customer base
• Partnered with leading Telco organisation
• Trusted by some seriously recognisable brands

The Role:

We’re hiring a commercially driven Channel Partner Manager to help grow and scale a North American partner ecosystem within a fast-moving SaaS environment.

This is a genuine build role, not a “keep things ticking over” type position. You’ll be responsible for developing strategic partnerships, driving partner-led revenue, and supporting commercial activity across the full sales cycle.

The environment is hands-on, agile, and close-knit. You’ll work closely with senior leadership, including the CEO, inside a business where people move quickly, stay accountable, and aren’t afraid to test ideas and adapt fast.

Ideal for someone who enjoys scale-up environments where you can genuinely influence growth rather than sit inside layers of process.

What They’re Looking For:

• Experience within SaaS, CCaaS, AI, telecoms, or wider tech environments
• Proven success building and growing channel/partner relationships
• Commercially sharp with strong relationship management skills
• Comfortable operating in scale-up environments
• Confident in demos, customer conversations, and commercial discussions
• North American market exposure is beneficial

What They Offer:

• Remote-first role with 1x per month onsite collaboration
• 4.5 day working week
• Mainly UK hours with occasional evening meetings (time taken back)
• Quarterly US travel when required
• A business that actively encourages AI innovation. If you can build something to make your role easier, they’ll back it
• The opportunity to join a genuinely exciting scale-up at the right stage of growth