Public Liaison Officer

The company

Specialising in providing highways maintenance and management services to both public and private sector clients. They provide highways maintenance, cover network management, emergency response services, and traffic management. They have a strong focus on safety, sustainability and innovation, which enables them to deliver services and large-scale, complex projects in an efficient and environmentally friendly manner.

The role

As the Public Liaison Officer you will play a pivotal role in ensuring the success of the works within the community. You will be tasked with building productive relationships with local stakeholders (business, schools, churches) that are directly affected by the construction and ensuring they are aware of what is taking place. If need be, you will help in assisting with anything that can be done to reduce the impact on their day to day lives.

Your role will comprise of the following elements:

• Identifying, making initial contact with and then maintaining on-going engagement with local business directly affected by the works
• Maintaining regular contact with targeted stakeholders, including community leaders, those who are most inconvenienced by the works
• Acting as the primary point of contact for all residents, businesses and other local stakeholders and resolving their enquiries about construction
• Communication could be any verbal or written enquiries from MPs, local councillors, resident association members, schools and local places of worship
• Acting as a key information resource for company stakeholder engagement, responding to questions and by proactively alerting them of construction works issues or changes that conflict with what has previously been agreed

About you

Alongside your excellent relationship building skills, diplomacy and your enthusiasm for taking good care of people you will fit into the following specifications:

• Your ability to communicate effectively is critical to this role, you will have been in an advisory or communications-based role, managed stakeholder engagement ideally in the civil engineering industry
• Well-honed negotiation skills and the ability to deal with situations with tact and diplomacy
• Demonstratable ability to form strong and long-lasting working relationships
• Able to relate and communicate with a broad range of people
• Able involve yourself in the community and ensure a favourable outcome for all
• Highly organised

Paying up to £200 per day via umbrella PAYE

If this sounds like your next role, get in touch with the Pave team today to find out more or apply now!