Business Systems Analyst -
South London, Hybrid (2-3 days a week)
Nigel Frank International are partnered with an established Dynamics 365 CRM end user who are looking to add a talented System Analyst to their central technology function, responsible for system ownership, continuous improvement and acting as the link between technical teams and business stakeholders.
Responsibilities
- Take ownership of Dynamics 365 CE platform and ensure it operates efficiently and reliably.
- Act as internal SME for CRM-related queries, improvements and system guidance
- Collaborate closely with users and stakeholders to translate operational needs into practical, scalable CRM solutions
- Contribute to configuration, workflow design, system optimisation and ongoing enhancement of the D365 CE environment
Experience/Skills
- Hands-on experience supporting, administering or managing Dynamics 365 CE in a technical or systems capacity
- Strong configuration capability, including managing security roles, permissions, environments and general platform setup.
- Ability to interpret business requirements and convert them into effective CRM configurations or process improvements
- Background in CRM support, business systems analysis, or IT systems administration.
- Solid understanding of workflows, business rules, automation and best practices within Dynamics 365 CE
Benefits
- Starting Salary - £45k-£50k
- Flexible, Hybrid Working Model
- Additional Benefits, Including Private Medical Insurance, Enhanced Pension Contributions and More!