Business Systems Analyst

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Business Systems Analyst –

South London, Hybrid (2-3 days a week)


Nigel Frank International are partnered with an established Dynamics 365 CRM end user who are looking to add a talented System Analyst to their central technology function, responsible for system ownership, continuous improvement and acting as the link between technical teams and business stakeholders.


Responsibilities

  • Take ownership of Dynamics 365 CE platform and ensure it operates efficiently and reliably.
  • Act as internal SME for CRM-related queries, improvements and system guidance
  • Collaborate closely with users and stakeholders to translate operational needs into practical, scalable CRM solutions
  • Contribute to configuration, workflow design, system optimisation and ongoing enhancement of the D365 CE environment


Experience/Skills

  • Hands-on experience supporting, administering or managing Dynamics 365 CE in a technical or systems capacity
  • Strong configuration capability, including managing security roles, permissions, environments and general platform setup.
  • Ability to interpret business requirements and convert them into effective CRM configurations or process improvements
  • Background in CRM support, business systems analysis, or IT systems administration.
  • Solid understanding of workflows, business rules, automation and best practices within Dynamics 365 CE


Benefits

  • Starting Salary – £45k-£50k
  • Flexible, Hybrid Working Model
  • Additional Benefits, Including Private Medical Insurance, Enhanced Pension Contributions and More!
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Company: Nigel Frank International
Apply for the Business Systems Analyst
Location: London
Job Description:

Business Systems Analyst –

South London, Hybrid (2-3 days a week)

Nigel Frank International are partnered with an established Dynamics 365 CRM end user who are looking to add a talented System Analyst to their central technology function, responsible for system ownership, continuous improvement and acting as the link between technical teams and business stakeholders.

Responsibilities

  • Take ownership of Dynamics 365 CE platform and ensure it operates efficiently and reliably.
  • Act as internal SME for CRM-related queries, improvements and system guidance
  • Collaborate closely with users and stakeholders to translate operational needs into practical, scalable CRM solutions
  • Contribute to configuration, workflow design, system optimisation and ongoing enhancement of the D365 CE environment

Experience/Skills

  • Hands-on experience supporting, administering or managing Dynamics 365 CE in a technical or systems capacity
  • Strong configuration capability, including managing security roles, permissions, environments and general platform setup.
  • Ability to interpret business requirements and convert them into effective CRM configurations or process improvements
  • Background in CRM support, business systems analysis, or IT systems administration.
  • Solid understanding of workflows, business rules, automation and best practices within Dynamics 365 CE

Benefits

  • Starting Salary – £45k-£50k
  • Flexible, Hybrid Working Model
  • Additional Benefits, Including Private Medical Insurance, Enhanced Pension Contributions and More!

Posted: May 10th, 2026