The surgery division are looking for a talented and ambitious individual to join us in the role of General Manager for ENT and Audiologyfor the Royal London and Mile End Hospitals.
The successful candidate will oversee the day-to-day management and operational delivery of high quality, patient focused services, whilst driving forward an exciting service improvement agenda.
The General Manager is a key position within the division’s leadership team, being responsible for the operational and performance management of adult ENT and adult audiology services delivered at the Royal London Hospital site and outreach centres.
The post holder will play a key role in the delivery of the NHS constitutional standards, the cancer and elective recovery programme and take the lead on service improvements to benefit our patients and staff.
Main duties of the job
The General Manager is a key management role and is responsible for the operational delivery of all aspects of the service areas. The key aims of the role are:
Ensuring the Trust meets the ambition of reaching RTT constitutional standards by March 2027, in line with national targets. This will include leading on strategic planning to ensuring waiting lists are cleared sustainably and that any insourcing initiatives are robustly managed.
Leading for the RLH on the GIRFT ENT work plan, on the back of recommendations from GIRFT which call for significant redesign of processes.
Reforming the relationship between the site and Communitas, who support the front end of the ENT pathway, ensuring many patients can be seen in the community instead of an acute setting.
Working with the group-wide ENT improvement structure to deliver on objectives including; Sustainable waiting list management, changes to theatre templates across sites to realignment of sub-specialties to the most appropriate hospital (HVLC specialties to Wx and head and neck to RLH).
Supporting the development of the ENT ODN (currently in design).
The post holder will support the implementation and evaluation of the Single Points of Access (SPAs) in line with the above objectives, requiring significant outpatient process transformation and substantial clinical and non-clinical engagement to ensure the new models of care introduced are successful.
Job responsibilities
We particularly welcome applications from Black, Asian and minority ethnic candidates as they are underrepresented within Barts Health at this band.
Person Specification
Skills
- Experience of managing large groups of staff
- Experience of managing a significant service budget
- Significant operational management experience, including Strong experience of managing/ supporting teams to improve waiting times for patients
- Managing services across sites.
Skills
- Well-developed leadership and influencing skills with the ability to enthuse, motivate and involve individuals and teams, and have them understand the Trust’s and your performance expectations;
- Analysis of complex data to produce succinct information appropriate for its audience
- Demonstrates achievements in managing change
Knowledge and Qualifications
- Educated to relevant degree level
- Master in health management or equivalent
- Knowledge of key issues facing dental services
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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