Managing Director - Media & Telco

As the world's leading change and transformation consultancy, we're helping businesses move from strategy to reality by taking a pragmatic and practical approach to build solutions that last.
We're seeking a Managing Director to head up our Media & Telco Portfolio in London and help us take vision to value and create lasting impact.

SUMMARY

This role offers a unique opportunity to shape and execute GTM strategy, lead high-performing teams, and accelerate growth across the Media & Telco business unit. You will serve as a senior Client Executive for a portfolio of Telco client accounts, driving the portfolio's expansion and forging deep partnerships. You will ignite transformative ideas, architect new possibilities, and mobilize teams to deliver impact that reimagines what's achievable for our clients-and for the industry at large.

YOU WILL:

• Serve as the Client Executive for FTSE 100 Telecommunications clients.
• Lead a team in the development of a portfolio of accounts through hands‑on involvement in new business acquisition, growth, delivery quality, client satisfaction, risk management, profitability, and team effectiveness
• Develop compelling and targeted account strategies that drive new business origination.
• Lead large, complex transformation programs or multiple concurrent engagements in disciplines such as Op Model Transformation, Change Management, Programme Management, Business Analysis, and Customer Experience, with cross‑functional teams of 10+ people
• Manage client investments and a portfolio of projects to meet or exceed margin forecasts
• Grow as a thought leader by developing your professional network through association membership, speaking, and writing engagements, and community activities
• Foster team growth by providing strong people leadership and mentorship, ensuring the development of high‑performing teams.

IDEALLY, WE'D LIKE:

• Proven executive/Partner level leadership experience in a management consultancy, Big 4 firm, or professional services organization, with deep industry expertise in Telco.
• Experience leading and growing multi‑million‑dollar client accounts, with a proven history of delivering measurable results.
• Demonstrated ability to define and execute business strategies and grow a business unit.
• A track record of leading large, complex consulting engagements and building relationships with senior‑level executives.
• Strong professional network and a track record of winning and expanding client engagements in the Media & Telco sector.
• Collaborative leadership style that balances strategic vision with operational delivery.
• Experience developing high‑performing teams that drive measurable business impact.

Total Rewards associated with this position include a comprehensive benefits package designed to support your well‑being and financial security. Unique perks include flexible time off, a private medical plan, a health cash plan, a workplace savings scheme (including ISAs and GIAs), and enhanced parental leave.

Applicants must be authorized to work in the United Kingdom, without the need for visa sponsorship by North Highland. Work visa sponsorship will not be provided, either now or in the future, for this position.

North Highland is an equal opportunity employer, and we adhere to all applicable laws and regulations to ensure a fair and equitable workplace. All qualified applicants will receive fair and impartial consideration without regard to race, color, sex, gender identity, religion, national origin, age, sexual orientation, disability, veteran status, or any other characteristic protected by law. We handle all information in accordance local privacy standards and maintain strict confidentiality.

Reference: 49234

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