General Manager
General Manager for The Faber Fox independent Pub in Crystal Palace.
Who Are You
- You are an experienced Pub General Manager who runs the site with passion.
- You are committed to people – guests, your team, suppliers and charity partners.
- You value self‑accountability, P & L ownership and delivering a successful pub that places community and neighbourhood hospitality at its heart.
- You enjoy regular conversations with a supportive Line Manager who listens to your ideas for moving the site forward.
About The Faber Fox
The Faber Fox is an independent, neighbourhood pub located on Westow Hill in Crystal Palace. It offers a large bar and dining space featuring local food and drink, a dedicated sports area with large screens, and a heated outdoor garden and terrace.
Responsibilities
- Lead the delivery of Livelyhood’s values – Authentic, Daring, People, Lively, and Sustainable – at the pub.
- Drive sales and business growth, ensuring financial targets are met.
- Oversee front‑of‑house operations, delivering an outstanding experience for guests.
- Develop and coach managers and staff to build a high‑performing team.
- Manage the working environment, including space layout and ambience to create a welcoming atmosphere.
- Ensure health & safety, quality, and regulatory requirements are consistently met.
- Collaborate with suppliers for local products and manage inventory to support sales.
- Engage with local community and charity partners to strengthen the pub’s presence.
Qualifications
- Proven track record of growing business and sales in a community pub or independent operator setting.
- Front‑of‑house experience, people‑centric leadership, with a focus on coaching managers and staff.
- Experience in managing outdoor operations and enhancing food sales performance.
- Strong belief in tailoring environments to create a lively atmosphere.
- Experience in P & L ownership and operational accountability.
Benefits
- Competitive salary of £42k – £46k, plus tronc and bonus.
- Additional tronc/service payments – an extra £4k a year, with OTE £46k – £50k.
- Standard 45‑hour working week.
- Quarterly General Manager bonus plan of £2,500.
- 40% discount on food and drink for you and 3 guests at all sites from day one.
- Milestone rewards and recognition scheme based on tenure.
- Opportunities for hospitality apprenticeships and well‑being support.
- Access to 35% of earnings on demand and sector discounts via Hospitality Rewards.
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