Branch Manager

Hydraquip is the UK’s largest independent Hose & Hydraulics company, built on the skill and commitment of our employees. Our continued growth means investment in training, career progression, and recognition for quality work.

Why join Hydraquip?

• Competitive salary + Bonus Scheme
• 20 days holiday + bank holidays, increasing with service, with the option to purchase up to 5 additional days each year
• Company pension, wellbeing support & access to a wide-ranging employee benefits & rewards platform, including a paid volunteering day, Refer-a-Friend bonus and Cycle to Work scheme
• Full training and ongoing development provided

Role and Responsibilities

• Lead, motivate and develop a high-performing branch team, creating an inclusive and safety-focused culture
• Drive branch performance to achieve revenue, margin and KPI targets
• Champion excellent customer service and act as an escalation point for customer enquiries
• Grow sales through proactive customer engagement and a strong, varied sales mix
• Oversee day-to-day branch operations including order processing, quotations and job delivery
• Support mobile engineers and trade counter activity where applicable
• Use digital tools, including the Job Manager App, to manage jobs, data and workflows effectively
• Work closely with other branches and internal teams to ensure service consistency
• Contribute to branch planning, stock control and continuous improvement initiatives
• Ensure full compliance with health & safety standards, company policies and legislation

What we’re looking for

Essential experience

• Proven people management experience with the ability to engage, lead and develop teams
• Strong customer-facing background with a focus on service excellence
• Experience working in an operational or service-led environment
• Ability to drive performance against financial targets and KPIs
• Good planning, organisation and problem-solving skills
• Confident using IT systems and digital tools
• Strong communication, influencing and relationship-building skills
• Demonstrates a clear commitment to health & safety
• Full UK driving licence

Desirable experience

• Background in engineering, hydraulics or mechanical fitting
• Experience within the hydraulic hose, fittings or industrial services sector
• Previous branch, depot or operational management experience
• NVQ Level 3 (or equivalent) in engineering, customer service or management
• Experience managing engineers or repair/service operations
• Knowledge of tooling, specialist equipment or onsite HSE requirements

If you’re looking for a company that values good work and invests in its employees, apply now.

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