Grant Thornton UK LLP is part of a global network of independent audit, tax and advisory firms. We are creating Credit Control Business Partner roles to support our growth ambitions.
Location and Contract
Milton Keynes. Hybrid working. 12‑month fixed‑term contract.
Key Responsibilities
- Dedicated to one Service Line, you will be responsible for the collection performance of that line’s ledger, working closely with offshore administration and measuring performance using KPIs such as debtor days, credit balance days, accounts in legal, cash collection and query days.
- Build strong relationships with Service Line stakeholders, meeting regularly to provide updates on collection bottlenecks, advise and assist with difficult debts, and liaise with clients to resolve queries and invoice disputes to enable effective cash collection.
- Prepare management information for credit control management and Service Line leads, demonstrating a clear understanding of debtor balances on your ledger, using advanced Excel and PowerPoint skills to produce reporting packs.
- Build trusted relationships with external clients, understanding each client’s payable team operations and payment trends to forecast invoice settlement timing accurately.
- Be responsible for agreeing commercial payment plans to aid cash collection and avoid accounts going legal; where payment plans exceed an agreed limit you will work with credit control management to negotiate the best outcome for the firm and ensure the firm’s debt remains collectable, while managing the legal ledger with external solicitors to reduce bad debt exposure.
- Continuously seek to improve your own skills and share knowledge, exploring new ways of working and contributing to digital innovation projects that maximise efficiencies and value for the business.
Minimum Criteria
- Relevant senior credit control experience with proven ability to deliver results.
- Confident and credible communication skills.
- Successful collaboration in team environments, with motivation to contribute positively.
- Strong analytical skills, able to reconcile complex accounts including withholding tax and foreign exchange transactions.
- Good business acumen for problem‑solving.
- Advanced knowledge of MS Excel and PowerPoint.
Preferred Skills
- Knowledge of legal collection processes.
- Competency with large ERP systems.
Why Join Us
We foster an inclusive culture that values uniqueness, offers flexible working options, and encourages work‑life balance. We support professional growth and enable you to contribute to impactful projects and community initiatives.
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