Job Summary
People Experience Manager at Oliver Wyman. You will play a pivotal role in shaping the day‑to‑day experiences of colleagues worldwide, driving initiatives that foster engagement, inclusion and well‑being, and ensuring a consistent positive culture across the firm. You will partner with leaders in multiple regions, champion values, and act as a catalyst for positive change.
Hybrid work: 60% of the time in London office.
Key Responsibilities
- Initiate, scope, and deliver a portfolio of People Experience projects and programmes, supporting working parents, well‑being, colleague engagement and marketing.
- The Culture Academy: update curriculum and co‑deliver updates.
- Culture Champions: engage volunteer colleagues passionate about culture and values.
- Values‑Driven Leadership (VDL): support delivery across teams and locations.
- Inclusion and Culture Awards: own end‑to‑end process of annual review, updates and development.
- Inclusion and Culture Festival: own end‑to‑end process of festival review, updates and development.
- Develop, deliver, and support strategic communications and engagement plans for key initiatives, tailoring messaging style to audiences.
- Create and implement toolkits, presentations and surveys to enhance colleague engagement.
- Partner proactively with regional teams and leadership, translating people experience concepts into clear recommendations and activities.
- Support budget management for the People Experience function.
Skills and Attributes
- Self‑starter with a bias toward action, comfortable navigating ambiguity in a small high‑visibility team.
- Ownership mindset, proactive decision‑making.
- Strong communicator at all levels (written, verbal, presentations).
- Highly organized, detail‑oriented, rigorous in quality control, monitoring, measurement and risk management.
- Analytical and modelling skills for large datasets.
- Strong team player, collaborative, building relationships across teams and regions.
- Adaptable, flexible, prioritising effectively in a fast‑paced environment.
- Critical thinker, identifying risks and providing actionable insights.
- Creative, people‑centric, driving engaging communications and innovative approaches.
- Empathetic future leader championing service excellence and improvement culture.
Experience Required
- Minimum five years’ experience in a corporate (ideally professional services) environment.
- Advanced project and program management experience, delivering results independently and on time.
- Experience scoping and launching projects from scratch, tracking, measuring and delivering on KPIs.
Technical Experience
- High proficiency in Microsoft Office suite for communications, reporting and presentations.
- Excel: building and managing spreadsheets, data analysis and dashboards.
- Word: drafting high‑quality reports and communications.
- PowerPoint: slide writing, visually engaging presentations, data visualization.
- Outlook: diary management, meeting scheduling and event communication.
- Experience leveraging AI tools to optimise work and drive efficiencies.
- Commitment to advancing an inclusive, high‑performing, values‑led culture.
Benefits
Competitive compensation, comprehensive benefits and a flexible work environment that supports work‑life balance.
Equal Opportunity Employer
Oliver Wyman is an equal opportunity employer. We celebrate diversity and are committed to an inclusive environment for all employees. Reasonable adjustments are available for candidates with disabilities.
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