Contract type: Full Time, Permanent
Location: Bath International Study Centre
Salary: Up to £60,000 per annum
About the Role
We are looking for a Director of Campus Operations for a new partnership between the University of Bath and Study Group. This is an exciting opportunity to be part of something from the very beginning, playing a key role in shaping the campus, establishing operational processes, and ensuring an outstanding experience for both students and staff.
Responsibilities
- Lead and manage the day‑to‑day academic and operations activities of the ISC, meeting agreed academic, student satisfaction, and financial targets and KPIs.
- Act as the local point of contact for the contractual partnership with the university, working closely with the Cluster Director, Dean, and the Business Development team to meet partner expectations.
- Provide effective, compassionate leadership to the ISC management team, ensuring strong performance, an inclusive culture, safeguarding, and recruitment compliance.
- Oversee planning and delivery of high‑quality, cost‑effective academic programmes, ensuring strong teaching, fair assessment, appropriate use of learning technologies, and full compliance with university partner, UKVI, and OfS requirements.
- Ensure excellent safeguarding, welfare and pastoral care standards, including effective attendance, engagement and intervention processes, and compliance with UKVI, OfS and Keeping Children Safe in Education guidance.
- Operate efficiently and profitably, using resources effectively and working with Business Development, Product and central teams to support growth and provide accurate data and reporting.
- Act as the main point of contact for academic and operational matters with the university partner, supporting delivery of contractual obligations and contributing to positive partner relationships.
- Ensure accurate record‑keeping, full compliance with regulatory bodies, and timely submission of required data and management information.
About You
- Bachelor’s degree – Essential
- Leadership and/or management training or demonstrable experience of leading an organisation of similar size and complexity for a minimum of 3 years
Essential Qualifications
- Leading in an academic environment
- Planning and running complex education courses and programmes
- Developing annual budgets and managing finances against an agreed budget
- Commercial account management
- Stakeholder management and engagement in complex environments
- Partnership working and/or partnership management in the education sector
- Involvement in projects in an education setting
- Leading teams in a regulated environment, ensuring compliance
Desired Qualifications
- Understanding of the International Student environment
- Teaching in UK higher or further education and/or teaching international students
- Leading and facilitating change
- Experience working in digitally enabled environments
Organisational Compliance
We will conduct criminal background checks (country specific), references, ID and Right to Work checks, and education verification.
Equal Opportunity
We are proud to be an equal‑opportunity employer and strive to create a diverse and inclusive workplace. We are committed to providing equal opportunities for all individuals, irrespective of race, gender, religion, nationality, or any other factor.
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