Global IT Service Desk Associate (Entry Level)

The Financial Times group is seeking a Service Desk Associate to provide first-line technical support within their Global Service Desk team. This entry-level position focuses on assisting colleagues via various channels, like phone or chat, resolving issues, managing support requests, and ensuring excellent customer service. The ideal candidate should possess strong communication skills, a customer-service mindset, and competency in technologies like Windows 11 and Google Workspace. A hybrid work arrangement is available. #J-18808-Ljbffr