Business Support Administrator (Medical Consultants)

NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.

Note that this post is only open to internal staff of NHS Ayrshire & Arran and/or NHS Scotland.

Position

Business Support Administrator (Medical Consultants) within the Mental Health, Alcohol Drugs & Learning Disability Service in East Ayrshire Health & Social Care Partnership based at North West Area Centre, Kilmarnock. This post is offered on a permanent basis.

Hours

18 hours per week worked:

• Monday 9am – 5pm
• Tuesday 9am – 12 noon
• Friday 9am – 5pm

From 1 April 2026, the working week for NHS Agenda for Change staff in Scotland will be reduced. Full-time hours will reduce from 37 to 36 hours (pro rata for part-time staff) without loss of earnings.

What you will do

You will provide a confidential and comprehensive medical secretarial support service to the NHS Mental Health Teams within the Mental Health, Alcohol Drugs & Learning Disability Service, East Ayrshire Health & Social Care Partnership.

• You should possess an HND in Business Administration or equivalent demonstrable experience, plus knowledge of specialist functional, medical, and legal terms, organisational policies and procedures, and the experience to deal with non-routine issues such as problem solving for areas of work or developing alternative or additional procedures.
• You will have a working knowledge of Microsoft Office Packages.
• Experience working in an NHS environment with an understanding of NHS networks is desirable.
• You will also have excellent communication and interpersonal skills and the ability to work effectively and efficiently as part of a team.
• The ability to work unsupervised while using your own initiative is essential, as is being able to work to challenging timescales by organising and prioritising your workload and having the flexibility to adapt to change and last minute demands.

Qualifications

• HND in Business Administration or equivalent demonstrable experience.
• Working knowledge of Microsoft Office Packages.
• Excellent communication and interpersonal skills.
• Ability to work unsupervised and manage challenging timescales.

Knowledge, training and/or experience required for this post

HND in Business Administration or equivalent demonstrable experience.

Right to work

To work in the United Kingdom, you must have the relevant permission to work in the country. For sponsorship eligibility, the post must meet the minimum salary threshold and other criteria.

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