Main Trust Switchboard Telephonist / Emergency Call Handler

Main Trust Switchboard Telephonist / Emergency Call Handler

Employer: NHS Jobs

Location: Crewe, CW1 4QJ

Pay: £25,272.00 per year, £25272.00 a year

Contract Type: Permanent

Hours: Full time

Disability Confident: No

Closing Date: 08/05/2026

About this job

Answering calls on the Switchboard is just a part of what a Telephonist's daily duties involve.

Please read the job description for more information on what the position entails.

This is an interesting, rewarding and sometimes challenging position where no two days are the same.

Responsibilities and Requirements

• Remain calm and efficient when handling emergencies.
• Have a flexible approach to work.
• Have an out-of-the-box attitude.
• Have a confident and enthusiastic personality.
• Be computer literate (Office 365 essential).
• Have a natural enthusiasm to help people.
• Have a positive attitude and the confidence to work alone.
• Be able to work at short notice to cover unplanned absences.
• Be able to cover our 24/7 rota without issue.

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