We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. With our hot coral cards and get‑paid‑early feature, combined with financial education on social media and award‑winning customer service, we have a long history of creating magical moments for our customers. We’re not about selling products – we want to solve problems and change lives through Monzo.
Responsibilities
- Managing a team of specialist Fincrime risk owners to implement our fincrime strategy across the Business Bank as it develops new products and expands to new markets in the European Union
- Building, developing and leading high‑impact teams, identifying opportunities for attaining and growing skills
- Owning the strategy for building financial crime prevention for Monzo’s Business Bank
- Developing strategic relationships with Fincrime and Fraud experts, Business product owners and Senior Executives to provide expert Fincrime knowledge and help define business requirements
- Suggesting, developing, implementing and monitoring industry‑leading fincrime detection capabilities alongside data scientists, machine‑learning experts, product management and engineers across multiple teams
- Providing expert knowledge to support the development of Fincrime systems to effectively manage Business Banking risks in multiple jurisdictions
- Building a close relationship with our Fincrime operations teams, ensuring sufficient communication and knowledge sharing on risks
- Defining and interpreting key measures and metrics on the performance of key systems and reporting this to relevant committees on an ongoing basis
- Identifying the highest priority issues or problem areas and working with other members of the Fincrime Team to drive forward solutions
Qualifications
- You’re a brilliant people manager who invests time, care and attention to ensure skills development and best‑in‑class delivery
- You have significant knowledge of how to manage Financial Crime and Fraud risks in business and commercial banking
- You have been involved in the implementation of controls for Business‑specific products and features including Merchant Acquiring, Cash Deposits and Borrowing
- You have worked with mature Fincrime systems to effectively manage risks across different products in different locations across the European Union
- You’ve got experience working closely with product managers, engineers, data scientists and identifying operational requirements
- You have experience of leading a wide range of Fincrime professionals and technical experts
- You are passionate about Fincrime, Monzo and putting customers first
- You enjoy working efficiently in a fast‑paced, high‑volume environment and thrive when there’s ambiguity
- You’re great at explaining processes and complex technical requirements to people
- You’re keen to get stuck in and make things happen, without waiting for someone else or always needing to delegate
- You’re comfortable working with data and using it to come up with recommendations
Benefits
- This role can be based in our London office, but we’re open to distributed working within the UK (with ad hoc meetings in London)
- We offer flexible working hours and trust you to work enough hours to do your job well, when suits you and your team
- £1,000 learning budget each year to use on books, training courses and conferences
- We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work‑from‑home set‑up
Equal Opportunity
We’re an equal‑opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or disability status.
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