Senior Service Charge Consultant - Real Estate
Bristol OR London (hybrid working). Bellrock Group is seeking experienced professionals to scrutinise service charges and coordinate advice on landlord schemes, refurbishments, and major capital expenditure.
Key Responsibilities
- Leading and delivering service charge consultancy commissions for landlords and tenants
- Scrutinising service charge costs and assessing recoverability against lease provisions
- Advising on landlord schemes, refurbishments and major capital expenditure
- Reviewing service provisions, contracts and standards at buildings
- Analysing budgets, reconciliations and cost recoveries
- Negotiating with landlords, managing agents and their consultants on behalf of clients
- Ensuring compliance with leases, contracts and the RICS Professional Statement (Service Charges in Commercial Property)
- Presenting clear, logical findings and recommendations to clients and stakeholders
- Managing and directing technical experts and advisors as part of wider commissions
- Engaging confidently with senior client stakeholders, lawyers, accountants and technical specialists
- Using Bellrock’s bespoke InsightRE platform to manage commissions and maintain accurate client records
- Attending client and tenant meetings across the UK (and occasionally Ireland)
- Identifying opportunities to collaborate with other Bellrock business units and support cross‑sell activity
Skills & Experience
- Strong technical knowledge of commercial property, leases and service charge mechanisms
- Experience in service charge consultancy, commercial property management or building surveying
- Excellent analytical and problem‑solving skills with strong attention to detail
- Confident negotiator capable of managing contentious issues professionally
- Highly articulate, able to present complex information clearly and persuasively
- Strong leadership capability, able to lead commissions and work collaboratively within a team
- Commercially aware with a client‑focused mindset
- High level of computer literacy, particularly Excel, and ability to learn bespoke systems
- Good understanding of property and service charge accounting principles
- Awareness of case law, service installations and compliance frameworks (training provided where required)
- Experience acting as an expert witness or in ADR is advantageous but not essential
- Chartered Surveyor status (Building or General Practice) is highly desirable but not essential
AI Fluency & Learning Mindset
We are looking for people who actively use AI in their day‑to‑day work, demonstrate strong curiosity about new technologies, and take ownership for continuously improving how they think, work, and deliver.
Working Arrangements
Work from the Bristol or London office on a hybrid basis. Flexible and remote hours are available where the role and business needs allow.
Benefits
- 25 days annual leave plus bank holidays plus an additional day as a thank you
- Salary exchange pension scheme
- Life cover
- Paid sick leave
- Health Assured employee assistance and wellness program
- Enhanced maternity, paternity and adoption leave
- Salary sacrifice schemes: Cycle to Work
- Private Medical Insurance
- Holiday purchase scheme of additional 5 days per year
- Offers and discount scheme for everyday shopping and essentials
- Health Care Cashplan
- MotorSave Scheme
- Refer a friend programme
- Liftshare
- Virtual GP
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