Business Resilience Manager

Tesco UK • Shire Park, Kestral Way, Welwyn Garden City • Permanent • Apply by 15-May-2026

This is a new and exciting role that will strengthen Tesco's overall resilience by setting clear business resilience standards, coordinating delivery across the group, and supporting our global network of resilience teams. You will play a key part in ensuring our critical business activities can continue during disruption, with a particular focus on enhancing Tesco's resilience to disruptive cyber events.

Working collaboratively across Group Security, Technology, and the wider business, you'll help shape our approach to business continuity, incident response, and crisis management. You'll drive continuous improvement through structured planning, effective governance, and innovative use of our Business Resilience Management System. This role is central to embedding strong resilience capability across the organisation and ensuring Tesco can continue to serve customers, no matter what challenges arise.

What is in it for you

We're all about the little helps. That's why we make sure our Tesco colleague benefits package takes care of you - both in and out of work. Click Here to find out more!

• Annual bonus scheme of up to 20% of base salary
• Holiday starting at 25 days plus a personal day (plus Bank holidays)
• Private medical insurance
• 26 weeks maternity and adoption leave (after 1 years' service) at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay, we also offer 6 weeks fully paid paternity leave
• Free 24/7 virtual GP service, Employee Assistance Programme (EAP) for you and your family, free access to a range of experts to support your mental wellbeing

You will be responsible for

• Identifying the risks to our critical business activities and essential processes.
• Developing solutions to increase Tesco's resilience to disruptive cyber and other events, working across the business to develop business impact assessments, continuity plans and incident response plans.
• Developing incident response exercises to test these continuity plans and incident response plans, and working with all business teams to learn from these exercises to strengthen our business processes and crisis readiness. I ensure all resilience documentation is appropriately recorded in our central systems.
• Working closely with our Business Resilience Programme Manager to ensure all aspects of our cyber resilience and other planning are aligned to the company's strategy, and supporting the development of project plans, progress updates and governance documentation.
• Working closely with our network of Business Resilience Champions, group‑wide, to support their professional development.
• Providing support to our Incident and Crisis Management Teams across the group as required.
• Driving technical innovation to maximise efficiencies and opportunities in the use of our Business Resilience Management System, and building proficiency across the Business Resilience community through system training.

You will need

• Proficient in workflow‑based technology systems
• A strong operational track record in Business Continuity and Crisis Management.
• Project management experience.
• Experience creating operational and strategic documentation related to business continuity processes.
• Strong and confident presentation skills.
• Analytical skills, and the ability to interpret complex information to support effective decision‑making.

About us

You might know us as a supermarket, technology company or even for our award-winning mobile network. Truth is, we're all of those things, and much more. Our colleagues work with one goal in mind, helping to make every day a little better for our customers, colleagues and communities all over the world. No two customers are the same, neither are our colleagues.

At Tesco, we champion a balance that lets you thrive both in and out of work. Spend 60% of your week collaborating with colleagues at our office locations or local sites and the rest remotely. Whether you're just kicking off your career, juggling passions, or navigating big life events, we're here to support you. We always welcome a conversation about flexible working, so talk to us throughout your application about how we can support.

We're proud to be an accredited Disability Confident Leader, where everyone's welcome. That's why we commit to providing a fully inclusive and accessible recruitment process. If you need support with your application, click here for more information. And if you're interested in joining our team but don't tick every box, don't let that hold you back from applying.

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