Vendor Operations Specialist

Would you like to kick start your career in a supportive, collaborative and innovative company? Do you enjoy working as part of an enthusiastic, passionate, and collaborative team? Join our Vendor Operations Team

Overview

The Vendor Operations Team supports Softcat’s strategic vendor partnerships by managing the day-to-day operational, financial, and commercial elements of vendor programmes. They ensure rebates, incentives, MDF and partner reporting are accurate and compliant. Working closely with Alliance Managers, Finance and other teams, they provide strong governance, reliable data and structured processes that enable informed decision making. As a central coordination point, the team keeps vendor processes running smoothly and ensures partnership commitments are delivered effectively at scale.

Success. The Softcat Way.

Softcat is a major UK success story in technology solutions. We’re a £1 billion+ pa turnover business with offices nationwide and a sterling industry reputation. We help customers to use technology to succeed, by putting our employees first. Our success is down to our people – and the platform we give them to prove their potential.

Driving commercial value through vendor insight, forecasting and collaboration

As a Vendor Operations Specialist, you will be responsible for:

• Acting as a specialist within Vendor Operations, with a focus on vendor rebate programmes and commercial insight
• Building a deep understanding of vendor frameworks to improve forecasting, analysis, and predictability
• Providing interpretation, insight and recommendations using tracking and execution outputs from Operational colleagues
• Partnering with Alliances and Finance to ensure rebate activity is well governed and aligned to wider commercial objectives
• Contributing to the ongoing development and maturity of Softcat’s vendor rebate operating model

Requirements

• Ability to support the Vendor Operations team through specialist insight and a focus on continuous improvement
• Confidence in providing constructive guidance and challenge, grounded in strong operational knowledge, governance, and best practice
• Ability to streamline existing processes and introduce new ways of working to drive operational improvement
• Ability to identify risk, inefficiency, or unnecessary complexity, and translate this into clear, sustainable actions through a continuous improvement approach
• Ability to build strong, collaborative relationships with internal and external stakeholders at all levels

Flexible working patterns

• Hybrid working – 3 days in the office and 2 days working from home
• Working flexible hours – flexing the times you start and finish during the day
• Flexibility around school pick up and drop offs

Working with us

Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background.

To become part of the success story, please apply now.

We also acknowledge that the confidence gap and imposter syndrome are a real thing and can get in the way of us meeting fantastic talent, so please don’t hesitate to apply – we would love to hear from you!

If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at jobs.softcat.com/jobs/our-culture/

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