Senior Service Design Architect: Seamless Member Journeys

Skipton Building Society is looking for a Senior Service Design Specialist to enhance member experiences in a hybrid role. You will lead service design initiatives, driving improvements through research and collaborative workshops. The ideal candidate has strong service design methods expertise and excellent stakeholder management skills. The position offers competitive salaries depending on experience and an annual discretionary bonus scheme along with extensive benefits including health insurance and generous leave policies. #J-18808-Ljbffr