Front Office Team Leader

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At Park Plaza Westminster Bridge London, we believe in providing a hotel experience that is tailored to the individual and their needs. As our Front Office Team Leader, you are the first and last person our guests see. Your helpful, can-do approach and passion for great service will create an amazing impression each time.

As a Front Office Team Leader, you will receive

  • Salary: £14.89 per hour plus incentive
  • Two wellness days per year, meaning all team members start with 30 days of holiday per year – including bank holidays, increasing with years of service!
  • Heavily discounted hotel rates (extends to the Radisson Hotel Group and family & friends)
  • F&B discounts at our restaurants and bars (for your whole party)
  • Two free meals per day
  • Access to 40% of your pay before payday through Wagestream
  • Recommend a friend scheme – up to £750!
  • Vitality at work scheme with great gym discounts & more
  • Ride to Work scheme & free cycling lessons
  • 24/7 employee assistance programme
  • Rota given 2 weeks in advance
  • Departmental productivity & service incentive scheme
  • Benefit Hub – Discounted prices at hundreds of stores, supermarkets, major retailers, attractions, restaurants, and cinemas.
  • Free dry cleaning for work uniform
  • Annual Staff parties and events

As a Front Office Team Leader you will…

  • Have excellent detailed knowledge of Front Office operations
  • Ensure guests’ needs are satisfactorily met
  • Play a hands-on role leading by example and taking opportunities to motivate, train and inspire the front office team members
  • Proficient with Microsoft Office and excellent knowledge of Opera
  • Take ownership of challenging situations with professionalism and calm
  • Have previous experience as a Front Office Supervisor/Team Leader, Reception Supervisor, or Receptionist in a hotel

Renowned for creating memorable moments, Park Plaza caters to both leisure and business travellers with stylish guest rooms and versatile meeting facilities which are perfectly complemented by award-winning restaurants and bars.

Park Plaza. Be part of it.

#J-18808-Ljbffr”, “datePosted”: “2026-05-11”, “hiringOrganization”: { “@type”: “Organization”, “name”: “Park Plaza”, “sameAs”: “https://uk.whatjobs.com/pub_api__cpl__429090520__4861?utm_campaign=publisher&utm_medium=api&utm_source=4861&geoID=33” }, “jobLocation”: { “@type”: “Place”, “address”: { “@type”: “PostalAddress”, “addressLocality”: “London” } } }
Company: Park Plaza
Apply for the Front Office Team Leader
Location: London
Job Description:

At Park Plaza Westminster Bridge London, we believe in providing a hotel experience that is tailored to the individual and their needs. As our Front Office Team Leader, you are the first and last person our guests see. Your helpful, can-do approach and passion for great service will create an amazing impression each time.

As a Front Office Team Leader, you will receive

  • Salary: £14.89 per hour plus incentive
  • Two wellness days per year, meaning all team members start with 30 days of holiday per year – including bank holidays, increasing with years of service!
  • Heavily discounted hotel rates (extends to the Radisson Hotel Group and family & friends)
  • F&B discounts at our restaurants and bars (for your whole party)
  • Two free meals per day
  • Access to 40% of your pay before payday through Wagestream
  • Recommend a friend scheme – up to £750!
  • Vitality at work scheme with great gym discounts & more
  • Ride to Work scheme & free cycling lessons
  • 24/7 employee assistance programme
  • Rota given 2 weeks in advance
  • Departmental productivity & service incentive scheme
  • Benefit Hub – Discounted prices at hundreds of stores, supermarkets, major retailers, attractions, restaurants, and cinemas.
  • Free dry cleaning for work uniform
  • Annual Staff parties and events

As a Front Office Team Leader you will…

  • Have excellent detailed knowledge of Front Office operations
  • Ensure guests’ needs are satisfactorily met
  • Play a hands-on role leading by example and taking opportunities to motivate, train and inspire the front office team members
  • Proficient with Microsoft Office and excellent knowledge of Opera
  • Take ownership of challenging situations with professionalism and calm
  • Have previous experience as a Front Office Supervisor/Team Leader, Reception Supervisor, or Receptionist in a hotel

Renowned for creating memorable moments, Park Plaza caters to both leisure and business travellers with stylish guest rooms and versatile meeting facilities which are perfectly complemented by award-winning restaurants and bars.

Park Plaza. Be part of it.

#J-18808-Ljbffr…

Posted: May 11th, 2026