Your role in the JoJo story…
Do you dream of a role where you can make meaningful contributions that finish in days well spent? If you're ready to begin a fabulous adventure and you're passionate about retail, we have the perfect role for you!
Fixed‑Term Contract until 8th June 2026.
A peek into your daily adventures:
- Assisting customers in a variety of situations, from bra measuring or discussing maternity wear, to demonstrating a baby carrier to an intrigued parent.
- Preparing Omni‑Channel orders.
- Liaising with customers in store or via phone on Omni‑Channel orders.
- Using our digital or virtual learning platforms to continuously develop knowledge and retail skills.
- Embracing new product knowledge to increase sales opportunities.
- Actively listening to customers’ needs and determining the best solution.
- Maintaining an immaculate store appearance.
Typical week: 4 × 4 hour shifts; flexibility required to meet store needs.
Skills that make you shine:
- Previous retail, customer service, and sales experience.
- Competent IT skills and strong system aptitude.
- Easily retain and communicate detailed product information.
- Self‑developing mentality with curiosity to learn new products independently.
- Sales ability without hard‑sales techniques, with active listening, empathy, and understanding of customers’ needs.
- Ability to work harmoniously within a small team.
- Flexibility – stores open 7 days a week.
- Attention to detail and commitment to maintaining store standards.
Culture fit expectations:
- Brand ambassador – safeguard values and ethos.
- Demonstrate honesty and respect in every interaction.
- Foster collaboration and active listening.
- Take ownership of all aspects of the role.
Perks and Benefits:
- Extra day of annual leave for each year with us, up to 38 days.
- Birthday off with pay.
- Non‑contractual bonus scheme aligned with performance.
- Enhanced pension scheme.
- Cycle‑to‑work scheme.
- Financial wellbeing app – access to earned wages up to 40%.
- Smart Money savings scheme – no residency requirement.
- Flexible work options.
- Social events.
- Volunteer days for community support.
- Health and wellbeing hub.
- Specsavers voucher for vision benefits.
- Product discounts: 40% off JoJo branded lines, 25% off full‑price NEXT products, 10% off NEXT Beauty products, up to 10% off most branded products.
- Learning environment with ongoing training and development.
Diversity & Inclusion:
We embrace and openly welcome people from different cultures, perspectives, and experiences. We work to recruit, develop, and retain the most talented people, regardless of background, promoting growth and diverse wealth of cultural influences. Everyone can thrive and reach their full potential.
Individuals must be over school leaver’s age.
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