Retail Manager

Benefits with the role

• Employee Car Ownership Scheme
• Private Medical Insurance
• Health cash plan - Claim back medical costs
• Rewards platform - Gym & high street discounts
• 25 Days Holiday (plus Bank Holidays)
• Contributory Pension Scheme
• Regular Pay Reviews
• Life Assurance
• Servicing, Parts and Accessories Discounts
• Employee Assistance Programme
• Staff Referral Scheme
• Learning and Development
• Enhanced Family Leave
• Volunteering Opportunities
• Onsite Parking

Key Responsibilities

• Lead on customer retention and incremental finance income, ensuring Sales Executives have every opportunity to maximise results.
• Drive the sale of insurance products and value added packages in line with company KPIs.
• Ensure the team operates in full FCA compliance at all times.
• Work closely with the Sales Manager to maintain a seamless, referral driven sales process.
• Track, measure, and report performance accurately to Senior Management, maintaining clear and consistent data records.

Essential Skills and Qualifications

• A proven track record of success in automotive sales.
• Confident, effective communication skills with the ability to engage customers and colleagues at every level.
• Strong organisational abilities, ensuring deadlines and targets are consistently met.
• A professional, assured approach when handling customer enquiries.
• A natural leader who can motivate, inspire, and elevate the performance of the wider team.

This is an FCA regulated position and is subject to Fit & Proper checks.

#J-18808-Ljbffr