Facilities Officer

Main duties of the job

• General Office duties
  • Act as part of the General Office team ensuring systems concerning accounts, collection and banking of income are operated in compliance with Trust Standing Financial Instructions.
  • Safe keeping of patients' property and monies, including monthly reviews of the patient property, liaising with patients, patients' relatives, wards and departments where appropriate.
  • Reimbursements of petty cash to staff and patients.
  • Provide support to General Office services including ordering stocks and supplies and maintenance of the photocopying machine.
  • Franking and recording of mail, including monitoring of postal funds, franking machine maintenance, ordering consumables and reporting faults.
  • Assist with the administration of car parking and site security including updating details on the car park databases and the pay on foot system, liaising with car park patrol staff, providing and dealing with general enquiries and complaints.
• Hospital accommodation duties
  • Assist with the administration of on-site hospital accommodation, including maintaining occupancy records, coordinating bookings and allocations, liaising with relevant departments and occupants, and supporting day‑to‑day accommodation queries in line with Trust procedures.

Anyone newly appointed to the Trust will be subject to the completion of a satisfactory 6 month probationary period (this includes bank staff). This will give the new staff member an opportunity to become familiar with the role and working environment.

Person Specification

Skills

• Ability to work unsupervised but identify when to seek additional support
• Ability to prioritise own workload
• Excellent communication skills, written and verbal and able to develop relationships with others
• Deal with information sensitively and confidentially
• Ability to comply with Trust Policies

Experience

• Minimum of 12 months previous administrative experience
• Experience of working in a customer service environment or with the public
• Experience working with others as part of a team
• Experience dealing with challenging situations
• Experience using IT systems, including word and excel spreadsheets
• Previous experience working within the NHS

Qualifications

• A good standard of general education with a minimum of 5 GCSE`s, C/4 or above including GCSE Mathematics & English or equivalent qualification
• NVQ Level 2 Admin and Clerical or equivalent relevant experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

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