Complaints Investigator — FCA-Regulated Fintech

{ “@context”: “http://schema.org”, “@type”: “JobPosting”, “title”: “Complaints Investigator — FCA-Regulated Fintech”, “description”: “Lendable is seeking a Complaints Officer to investigate and resolve customer complaints effectively. The ideal candidate will have strong communication and analytical skills, experience in complaint resolution within a regulated environment, and an understanding of FCA regulations. You will be responsible for maintaining excellent customer service while managing a varied complaint caseload. The role requires a flexible, professional approach to problem-solving and communication with customers, ensuring all resolutions are fair and objective, even during challenging situations.#J-18808-Ljbffr”, “datePosted”: “2026-05-11”, “hiringOrganization”: { “@type”: “Organization”, “name”: “Lendable”, “sameAs”: “https://uk.whatjobs.com/pub_api__cpl__429091373__4861?utm_campaign=publisher&utm_medium=api&utm_source=4861&geoID=33” }, “jobLocation”: { “@type”: “Place”, “address”: { “@type”: “PostalAddress”, “addressLocality”: “London” } } }