Housing Management Coordinator - FEMALE ONLY

Location: Scunthorpe

Responsibilities

• Ensure customers' properties are homes they can be proud of, supporting them in their tenancies.
• Assist customers with housing benefit claims and make sure claims are posted to their rent accounts.
• Issue and sign warning letters and notices that may lead to court proceedings when required.
• Turn around vacant or void rooms within set timescales to maximize occupancy.
• Ensure health and safety compliance and that maintenance standards are met.

Qualifications & Skills

• Know‑how of re‑letting rooms or units, collecting rents, and taking formal tenancy action when needed (or willingness to learn).
• Ability to take a lead role within the team, offering guidance and support to colleagues.
• Ability to work on your own initiative, positively influencing people from all different backgrounds.
• Positive, proactive, and well‑organised attitude.
• Confident working collaboratively with colleagues across the business and with external partners.
• Comfortable using technology to create and update support plans, make benefit claims, and handle tenancy sign‑ups.
• Flexible working hours are acceptable.
• Requires an Enhanced DBS check.

Benefits

• Pay £14.06 per hour (£24,934 annual salary).
• 34 days leave pro‑rated (including bank holidays and a dedicated "me day").
• Instant pay access.
• Matching pension contributions up to 7%, with life assurance of 3× basic salary.
• Health cash plan covering dental, optical, and therapies.
• Development and training package.
• Supermarket discounts and travel expense assistance.

Inclusion

• Disability confident employer – all applicants with disabilities will be considered and given appropriate support.

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