Title: Technical Project Co-ordinator - Salesforce
The Role
A client in the services sector is seeking a Technical Project Coordinator to join the team for 6 months.
You will act as the operational engine behind two high-priority workstreams, bridging technical delivery and business needs. Reporting into a technical or operations lead, your objective will be to ensure Salesforce initiatives and Jira backlogs are clearly defined, prioritised, tested, and delivered smoothly across multiple stakeholders.
Responsibilities
- Own the end-to-end lifecycle of Jira tickets across multiple workstreams, ensuring clear status, prioritisation, and next steps
- Act as a Salesforce systems specialist, supporting users with troubleshooting, configuration issues, and feature understanding
- Monitor backlog health, identify blockers, and proactively drive items toward resolution
- Serve as the primary point of contact for business requestors, clarifying requirements and managing expectations
- Lead User Acceptance Testing (UAT) for new features and fixes, validating alignment with business requirements
- Translate technical concepts into clear, accessible language for non-technical stakeholders
- Coordinate effectively between business teams and technical delivery teams in an agile environment
- Ensure requests are complete, actionable, and ready for development before work begins
Requirements
- Proven experience working with Salesforce (Lightning preferred), including troubleshooting permissions, layouts, and logic issues
- Strong experience managing Jira backlogs, queues, and workflows in high-volume environments
- Demonstrated technical problem-solving mindset with the ability to learn new systems quickly
- Excellent communication skills, with confidence engaging both technical and non-technical stakeholders
- Strong attention to detail and ability to identify gaps or missing criteria in requirements
- Experience in technical project coordination, systems administration, or similar hybrid roles
Details
- Start date: ASAP
- Duration: 6 months
- Day rate: Up to £134 PAYE P/D
- Location: London ~ Hybrid
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