Head of Customer Engagement & Specialist Support

People's Partnership in Crawley is seeking a Head of Employer & Specialist Support to shape the future of their Customer Engagement function. This role requires proven leadership experience within a customer service environment, focusing on operational excellence, innovation, and team development. Ideal candidates will have a strong track record in managing escalations and building high-performing teams. The position offers generous benefits including a 14% pension contribution and opportunities for professional development. #J-18808-Ljbffr