Role Overview
We are seeking an organised and detail‑oriented Logistics Coordinator to oversee and optimise our daily coordination of our traffic management jobs. This job will be based out of new Long Stratton head office just south of Norwich. The successful candidate will manage & allocate planned works to our qualified operatives as well as deal with emergency traffic management requests (meeting our 2 hour response times). This is a fast‑paced role with new setups and requests coming in throughout the day.
This role offers an excellent opportunity for individuals with strong analysis and communication skills to contribute to the efficiency of our logistics operations within a dynamic environment.
Responsibilities
- Assigning Planned Works for the next working day.
- Ensuring the collection of completed jobs are done within 4 hours of off‑hire.
- Understanding the emergency nature of reactive works and the importance of hitting the 2 hour response time by freeing up staff, utilising staff from other depots and management team to ensure delivery.
- Ensuring jobs are covered by the appropriate level of qualification required.
- Liaising with external agencies to provide additional staffing numbers.
- Communicating with clients to chase up job progress.
- Maintaining clear communication with internal teams, suppliers, and carriers via phone etiquette and professional correspondence.
- Keeping abreast of own performance levels & KPI data.
- Assisting with the checking of.
- Supporting inventory control activities within the organisation’s logistics framework.
Skills
- Strong understanding of supply chain principles and logistics operations.
- Excellent analysis skills to interpret data and optimise processes effectively.
- Effective communication skills, both verbal and written, with a focus on professional phone etiquette.
- Competent data entry skills with high accuracy in fast‑paced environments.
- Experience in shipping & receiving procedures, including documentation compliance.
- Strong organisational skills with the ability to prioritise tasks efficiently.
- Good typing speed for efficient data management tasks.
This role is ideal for organised professionals eager to develop their career within the logistics sector while contributing to streamlined supply chain operations.
Standard Hours
0730-1730 Monday to Friday
Overtime available
Benefits
- Bereavement leave
- Casual dress
- Company events
- Company pension
- Financial planning services
- Free parking
- On‑site parking
- Paid volunteer time
- Referral programme
Equal Employment Opportunity
We are a Disability Confident Committed employer and welcome applications from candidates of all backgrounds, identities and abilities. If you require any adjustments during the recruitment process, please let us know – we are happy to support you.
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