A DAY IN THE LIFE OF A BAR OPERATIONS MANAGER AT THE 5* MUNICIPAL HOTEL & SPA MGALLERY
Set within one of Liverpool’s most iconic buildings, The Municipal Hotel & Spa is a landmark of luxury, style, and warm Northern hospitality. We’re now looking for an exceptional Bar Operations Manager to lead this flagship bar experience.
You’ll take full ownership of the Palm Court Bar operation, driving consistency, quality, and performance across every detail. From the perfect pour of a premium spirit to delivering a seamless all‑day dining experience, you’ll ensure every guest interaction reflects the luxury and character of The Municipal.
Key Responsibilities
- Oversee the full day‑to‑day running of the Palm Court Bar, ensuring smooth, efficient, and polished service at all times.
- Deliver exceptional product quality across beverages and bar dining, maintaining consistency that reflects a 5‑star Liverpool experience.
- Take ownership of budgets, driving revenue while maintaining tight cost control and operational efficiency.
- Lead, inspire, and develop your team—creating a culture focused on pride, progression, and consistently high performance.
- Collaborate across the hotel to deliver standout events, private functions, and guest experiences that leave a lasting impression.
- Drive continuous improvement in service flow, standards, and team productivity within a high‑volume, luxury setting.
- Manage stock control and back‑office systems with precision, ensuring accurate reporting and proactive variance management.
- Maintain a strong presence on the floor; engaging with guests, elevating their experience, and embodying true Liverpool hospitality.
We’re Looking For Someone Who
- Has extensive experience in luxury or high‑end hospitality, ideally within a premium bar environment.
- Leads from the front; hands‑on, visible, and fully immersed in the guest experience.
- Brings strong commercial awareness, balancing cost control with exceptional quality and service.
- Understands the importance of consistency in a high‑volume, flagship venue.
- Is passionate about training and developing teams, building knowledge in wines, spirits, and service excellence.
- Has a sharp eye for detail and takes pride in maintaining the highest standards.
- Is proactive, solution‑focused, and calm under pressure.
- Communicates with confidence, warmth, and authenticity; reflecting the spirit of Liverpool.
- Thrives in a team that works hard, supports each other, and enjoys what they do.
- Desirable: Level 2 WSET and Personal Licence holder.
What We Offer
When you become one of our Heartists®, you will also be a member of the Accor and RBH group with all the benefits that comes with it. The Heartists® programme provides opportunities for unique experiences, preferential hotel rates, exclusive discounts with partners, a birthday day off, pension scheme, and additional benefits such as free meals on duty, gratuities, discounted parking and social events.
To learn more about our full benefits package, watch the RBH employee benefits video.
Equal Opportunities
RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people‑first culture. If at any point throughout our process you require reasonable adjustments, please contact careers@rbhmanagement.com.
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