Business Support Manager

Business Support Manager

• Duration: Temporary for 6 months
• Pay: £16.48 - £23.08 per hour (equivalent to a full-time annual salary of £40,000 - £45,000 FTE)
• Hours: Full‑time (37.5 hours), with 4 days considered
• Location: Hybrid, 2-3 days per week in the London office
• Start: ASAP

Charity People is delighted to be partnering with a long‑established Armed Forces charity to recruit for their next Interim Business Support Manager (Operations & Governance). This is a pivotal interim role supporting a charity that has recently undergone significant organisational change and is now operating as a grant‑making organisation. The postholder will work closely with the Charity Director to ensure strong governance, compliance and operational effectiveness during this transition period.

About the charity

The charity has been supporting serving and veteran members of the UK Armed Forces and their families for over a century, helping people access vital healthcare and wellbeing support. Following the sale of its hospital, the organisation is now focused on grant‑making, stewardship of assets, and ensuring the highest standards of charity governance.

About the role

• Manage day‑to‑day business support, office and administrative operations
• Lead on governance administration, including Board and Committee support
• Prepare agendas, papers, minutes and action logs for trustee meetings
• Maintain statutory registers, governance records and compliance documentation
• Coordinate and manage outsourced providers (finance, HR, IT, marketing)
• Support HR administration, onboarding and staff records
• Assist with risk management, audits, policies and regulatory compliance
• Provide operational support to fundraising and grant‑making activity

About you

• Proven experience in business support, operations or governance roles
• Strong understanding of charity governance and Charity Commission requirements
• Confident supporting senior leaders and Boards
• Highly organised, detail‑focused and able to prioritise effectively
• Comfortable working in small teams with high levels of responsibility
• Proactive, emotionally intelligent and resilient

Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.

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