Digital Studio Production & Content Operations Coordinator
London (E1) | Hybrid
WHO WE ARE
United Legwear & Apparel Co. (ULAC) is a global designer, manufacturer, and distributor of apparel, legwear, bodywear, bags, backpacks, headwear, and accessories. Founded in 1998, we partner with some of the world’s most recognized brands, including PUMA, Hurley, Skechers, Ted Baker, Scotch & Soda, Stance, and more. With headquarters in New York City and offices across key global markets—including London and Amsterdam—we bring high-quality products to consumers worldwide.
Our mission is to treat our stakeholders with respect, integrity, and fairness, while delivering innovative and high-quality products. Our core values—Unity, Loyalty, Advancement, and Charity—guide everything we do.
THE ROLE
As part of our growing Digital Commerce Centre of Excellence, we are looking for a Global Digital Studio Production & Content Operations Coordinator to manage the full lifecycle of product samples and digital assets across all brands and markets. This role will oversee sample coordination, studio operations, and asset management, ensuring a seamless flow from sample receipt through to content creation, asset delivery, and global usage. You will play a critical role in enabling Ecommerce, Marketing, and Brand teams to deliver high-quality content on time, working closely with Creative, Ecommerce, Buying, and external partners.
WHAT YOU WILL DO
Global Sample Management
- Own the end-to-end coordination of samples across all brands, licensees, and markets
- Track sample movement globally, ensuring visibility, accountability, and timely returns
- Manage all inbound and outbound logistics, including courier coordination and urgent requests
- Maintain accurate sample trackers and reporting across all stakeholders
- Proactively chase missing samples and resolve delays with partners
Studio & Shoot Coordination
- Own the end-to-end studio workflow, including prep, shoot days, and post-shoot processes
- Coordinate and manage the studio calendar across Ecommerce and mid-funnel content
- Work closely with the Lead Digital Designer to support creative execution
- Ensure all required samples are available, prepped, and ready for shoots
- Manage model bookings, freelancers, and studio scheduling
- Oversee studio output, turnaround times, and operational efficiency
Asset Management & DAM Ownership
- Own the coordination and organisation of all digital assets within the DAM system, partnering with the US Studio Director to ensure consistency across ULAC
- Ensure all assets are delivered on time, correctly tagged, uploaded, and aligned with product and campaign timelines
- Manage the lifecycle of digital assets from creation through to distribution and archive
- Ensure consistency and accessibility of assets across global teams
- Support Ecommerce and Marketing teams with asset requests
AI & Digital Asset Innovation
- Support the implementation of AI tools (such as Graswald) for early-stage product visualisation and styling
- Coordinate digital asset creation using AI tools to support pre-sample or pre-shoot requirementsWork with Creative and Ecommerce teams to test and scale new content creation methods
- Identify opportunities to improve efficiency and reduce dependency on physical samples
Cross-Functional Collaboration
- Partner with Buying & Planning teams to align samples with seasonal stories and product launches
- Work with Ecommerce teams to ensure content readiness for site launches
- Support Marketing and PR sample requests, tracking associated costs and managing invoicing
- Collaborate with Studio, Creative, Design, and Development teams to ensure smooth content delivery
Process & Operational Excellence
- Identify opportunities to improve sample tracking, studio workflow, and asset management processes
- Support critical path management for shoots and content delivery
- Maintain high standards of organisation, accuracy, and accountability
- Provide regular updates on sample status, shoot progress, and asset delivery
WHO YOU ARE
We are looking for a highly organised and detail-oriented coordinator who enjoys managing moving parts, solving operational challenges, and supporting high-quality digital content production. You are proactive, collaborative, and comfortable working across multiple teams and priorities in a fast-paced ecommerce environment.
Skills & Experience
- Proficient in Microsoft Excel, including pivot tables, lookups, data entry, and reporting
- Highly organised with excellent attention to detail
- Strong communication skills with the ability to confidently follow up and manage stakeholders
- Proactive, hands‑on, and solution‑focused approach
- Experience working with samples, stock management, or logistics preferred
- Familiarity with Digital Asset Management systems desirable but not essential
- Previous experience within a retail, fashion, or Ecommerce environment is a plus
Personal Traits
- Strong organisational mindset with the ability to manage multiple priorities simultaneously
- Calm and adaptable under pressure
- Collaborative and team-oriented approach
- Curious and open to learning new technologies and systems
- Passion for Ecommerce, digital content, and operational excellence
TOOLS OF THE TRADE
- Microsoft Office
- Microsoft Excel
- Digital Asset Management Systems
- Ecommerce Platforms
- Graswald & AI Content Tools
WHY JOIN US
At ULAC, we are building the future of digital commerce by combining operational excellence with innovative content production and globally recognised brands. Joining our team means working in a fast-moving, collaborative environment where your work directly supports how our brands are experienced across global Ecommerce platforms.
Perks & Benefits
Collaborative and creative team environment.
Hybrid working model.
Opportunity to work with a globally recognised fashion brand.
Competitive salary and discretionary bonus.
Pension contributions in line with UK statutory requirements.
25 days holiday plus UK public holidays.
ADDITIONAL INFORMATION
Location: London (E1) – Hybrid working (typically Monday, Tuesday, and Thursday in-office).
Working Hours: 9:00 AM – 5:30 PM (with flexibility when collaborating across time zones).
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