General Manager

Company Description

Roscomac Ltd is a precision CNC machining company based in Worthing, West Sussex, with over 50 years’ experience supporting customers across demanding sectors including aerospace, defence, automotive and industrial equipment.

We manufacture high-quality precision components, supporting customers from prototype development through to production, with a focus on quality, reliability and long-term supplier relationships.

Roscomac operates to AS9100 Rev D, supporting controlled processes, traceability and consistent component quality.

General Manager

Roscomac Ltd is looking for a General Manager to provide clear leadership across the business, support key personnel, and help drive operational and financial performance.

Reporting to the Managing Director, the General Manager will play a key role in maintaining customer relationships, supporting the Leadership Team, reviewing business processes, and ensuring objectives and KPIs are achieved.

The Role

The successful candidate will provide guidance and support across the business, setting achievable objectives and helping key personnel maintain and achieve business KPIs.

You will interact directly with customers to maintain relationships and provide support where necessary, while also ensuring established processes and methods are maintained, developed and optimised to improve business performance.

As deputy to the Managing Director, you will also contribute to and support the MD as required.

Principal Responsibilities

• Oversee and regularly review key business processes and metrics to ensure they are maintained and achieved.
• Work with the Managing Director to ensure the introduction of any new work aligns with the capability and capacity of the business.
• Work closely with the Leadership Team to ensure accurate maintenance of order books, progress on NPI projects and operational performance.
• Attend and lead the regular critical issues board reviews to ensure appropriate prioritisation of issues, assigning of responsibilities and clear actions and target completion dates are set.
• Regularly review and analyse key financial metrics, carrying out detailed investigations where necessary to understand significant variances.
• Work closely with the Leadership Team to ensure they have the tools and support needed to be effective in their roles.
• Respond effectively to internal and external issues, identifying and implementing corrective or preventative actions where necessary.

Knowledge & Experience

• Manufacturing background, ideally within a CNC machining or precision engineering environment.
• Strong business financial understanding.
• Experience interfacing directly with customers.
• Experience developing effective cultural change and improving business performance.
• Proven leadership ability and strong motivational skills.

Key Competencies

• Strong leadership
• Commercial acumen
• Customer management
• Operational awareness
• Project management
• Planning and organisation

Key Performance Indicators

• On-Time Delivery — OTD %
• Forecast accuracy
• Order book accuracy
• Business performance vs plan
• On-time NPI projects
• Profit and cash generation