Head of Customer Experience & Growth (Hybrid)

Adanola is seeking a Head of Customer Experience to lead its customer support team in Manchester. The role involves driving customer satisfaction, developing strategies to improve retention, and mentoring a team of support professionals. You will be responsible for ensuring service standards are met and for optimizing workflows. The ideal candidate should have proven experience in e-commerce customer support and strong leadership skills. Benefits include a hybrid work model, private medical insurance, and generous holiday policies. #J-18808-Ljbffr