Senior Fraud Risk Manager

Responsibilities

• Help shape the payment fraud strategy, enabling Global Payments Solutions to clearly, consistently and comprehensively articulate the fraud risk profile of the business including the integrity of processes and controls.
• Partner with central Fraud Risk Management & Client Connectivity to provide thought leadership to define and execute control design and implementation activities across payment fraud.
• Review the existing framework to proactively identify payment fraud and security controls in new products and challenge existing approaches.
• Leverage existing fraud reads across processes and uplift to ensure that the global control framework is consistently fit for purpose.
• Define overall investment requirements and plan for strategic product development, review annually as part of investment planning, and monitor ongoing investment prioritisation.
• Collaborate with peers and partners in product, technology, operations, and functional areas globally and regionally to define requirements that align with product strategy while ensuring no adverse customer experience impact.
• As required, support various product teams in meeting local regulatory and industry bodies including Swift, Fed, Chips, BoE, Euro, and other clearing schemes.

Qualifications

• Extensive experience in payments.
• Experience within an existing fraud strategy or fraud management function, including designing, developing and implementing fraud detection systems.
• Experience navigating complex multi‑jurisdictional change initiatives and deciding on prioritisation of product backlog and defect resolution.
• Strong stakeholder management and communication skills to influence across senior levels and cross‑functional teams.
• Ability to build senior relationships by communicating, influencing and negotiating with senior executives, non‑executives, regulators, third parties and internal management teams.
• Exceptional problem‑solving skills, with a hands‑on approach to issue resolution and program execution.
• Ability to act as an advisor to clients and guide sales colleagues to support client needs.

Benefits

• Access to tailored professional development opportunities and a competitive pay and benefits package for UK employees.
• Private healthcare for all UK‑based employees.
• Enhanced maternity and adoption pay with support upon return to work.
• A contributory pension scheme with a generous employer contribution.

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