Client Director – Aon Credit Solutions
Do you thrive on leading strategic client relationships and delivering tailored credit risk solutions in a complex, global market? Are you looking to take the next step in your career with a global organisation where your expertise, influence and leadership truly make an impact?
The Credit Solutions team at Aon is looking for a Client Director to join our multi-skilled broking team, managing a portfolio of strategic client relationships and delivering best-in‑class advice and outcomes for our clients. This is a hybrid role with the flexibility to work both virtually and from our Manchester or Leeds office.
Responsibilities
- Deliver strategic advice and guidance to your clients presenting the best possible solutions and outcomes
- Design, implementation, renewal and servicing of strategic programmes
- Negotiation of policy wordings
- Appeal and escalation of credit risk and limit issues
- Claims submissions and claims broking process
- Ensure timely delivery of accurate policy documentation from insurer and provide clients with training and guidance on policy terms and conditions
- Gathering and analysing relative statistical detail, submissions to market, and preparation of renewal reports
- Preparation for, and attendance of, client and insurer meetings plus timely follow up of actions
- Providing advice to clients on market developments and share knowledge of market trends to enhance the overall value proposition
- Introducing and supporting the team on new business opportunities to achieve objectives
- Contribute to the team budget by achieving personal revenue targets
- Adherence to business processes, systems and procedures
- Continually strive to improve client satisfaction and ensure we deliver on our promises to the client
- Providing coaching and training to colleagues within the ACS team as required
- Actively build relationships across Aon and using the Aon United Blueprint to bring the best of Aon to our clients and to our firm exploit cross selling opportunities
- Adopt Aon Leadership model behaviours
Skills and Experience
- Client leadership and relationship management skills
- Excellent communication and presentation skills
- Strong influencing and negotiation skills
- Ability to motivate, direct and coach team members
- Strong analytical and problem‑solving skills
- Strong business acumenli>Strong technical credit insurance knowledge
- Ability to use insurance industry IT systems to efficiently deliver client service
- Good understanding of compliance and FCA regulation
Benefits and Support
We offer a comprehensive benefits package and an inclusive workforce culture. Our agile environment allows you to manage your wellbeing and work/life balance. You will have access to two Global Wellbeing Days each year and a variety of working style solutions. Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential.
Equal Employment Opportunity
Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.
We are committed to providing equal employment opportunities and fostering an inclusive workplace. If you require accommodations during the application or interview process, please let us know. You can request accommodations by emailing ReasonableAccommodations@Aon.com or your recruiter. We will work with you to meet your needs and ensure a fair and equitable experience.
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