Deputy General Manager – Award Winning Pub, Bar and Restaurant Group – Quality – London
Urban Pubs, Bars and Restaurants are currently recruiting for a talented and highly skilled Deputy General Manager with personality & charisma for our expanding group. With an eclectic mix of properties and new openings to suit your personality and style, this really is an exciting time to join a people focused and progressive operations led business.
The Bat and Ball Covent-Garden is the go-to destination for Ping Pong, Live Sport, Cocktails, Craft Beer and Pizza spread over two huge floors. It’s the best place in Westfield to book a party with with a twist. Guaranteed to make your event one to remember.
The Role
- As Deputy General Manager you will support the General Manager in all aspects of running the venue as if it were your own business.
- Be business savvy and demonstrate great commercial acumen.
- Your team will look up to you, it's essential to train, nurture and develop your staff to maintain incredibly high standards and customer satisfaction.
- You will be given the opportunity to train, personally develop and progress your career as the company continues to grow.
What we looking for:
- "Wear your heart on your sleave", take ownership, be bold and run the business as if it's your own
- Be cool, calm and collected, manage pressure with ease, nothing can phase you
- You’re not precious. We leave our egos at the door and help get stuff done
- Must have minimum 2 years’ experience as a manager depending on the property being looked at
- Solid communication and organisational skills, be approachable
- Superb customer & floor service skills
- Strong all-round business knowledge from financials to customer satisfaction
- An entrepreneurial flare
- Passionate about people, training, mentoring, growing a team but most importantly, loves to have fun
- Personal License holder beneficial
What's in it for me:
- A competitive salary & bonus scheme
- Training and development
- Career progression and promotion opportunities with regular new openings around the corner
- Get out and about, you automatically get discounts across all our pubs, bars and restaurants
- The opportunity to make strategic decisions within your business – take ownership and Be Fearless
- Annual team trips abroad, regular management incentives and socials – a fun, family atmosphere
- 28 days holiday
- Goes without saying, but we’ll feed you during your shift
- Employee Assistance Programme (EAP)
- Good people know good people – an awesome referral scheme where you can earn up to £1000 per successful referral
- Birthdays are for celebrating, so have the day off on us
- Cycle to work scheme
Interested in hearing more? Get in touch so we can arrange to meet up and show you around.
#J-18808-Ljbffr”, “datePosted”: “2026-05-12”, “hiringOrganization”: { “@type”: “Organization”, “name”: “Bat and Ball Covent Garden”, “sameAs”: “https://uk.whatjobs.com/pub_api__cpl__429297763__4861?utm_campaign=publisher&utm_medium=api&utm_source=4861&geoID=33” }, “jobLocation”: { “@type”: “Place”, “address”: { “@type”: “PostalAddress”, “addressLocality”: “London” } } }Deputy General Manager – Award Winning Pub, Bar and Restaurant Group – Quality – London
Urban Pubs, Bars and Restaurants are currently recruiting for a talented and highly skilled Deputy General Manager with personality & charisma for our expanding group. With an eclectic mix of properties and new openings to suit your personality and style, this really is an exciting time to join a people focused and progressive operations led business.
The Bat and Ball Covent-Garden is the go-to destination for Ping Pong, Live Sport, Cocktails, Craft Beer and Pizza spread over two huge floors. It’s the best place in Westfield to book a party with with a twist. Guaranteed to make your event one to remember.
The Role
- As Deputy General Manager you will support the General Manager in all aspects of running the venue as if it were your own business.
- Be business savvy and demonstrate great commercial acumen.
- Your team will look up to you, it’s essential to train, nurture and develop your staff to maintain incredibly high standards and customer satisfaction.
- You will be given the opportunity to train, personally develop and progress your career as the company continues to grow.
What we looking for:
- “Wear your heart on your sleave”, take ownership, be bold and run the business as if it’s your own
- Be cool, calm and collected, manage pressure with ease, nothing can phase you
- You’re not precious. We leave our egos at the door and help get stuff done
- Must have minimum 2 years’ experience as a manager depending on the property being looked at
- Solid communication and organisational skills, be approachable
- Superb customer & floor service skills
- Strong all-round business knowledge from financials to customer satisfaction
- An entrepreneurial flare
- Passionate about people, training, mentoring, growing a team but most importantly, loves to have fun
- Personal License holder beneficial
What’s in it for me:
- A competitive salary & bonus scheme
- Training and development
- Career progression and promotion opportunities with regular new openings around the corner
- Get out and about, you automatically get discounts across all our pubs, bars and restaurants
- The opportunity to make strategic decisions within your business – take ownership and Be Fearless
- Annual team trips abroad, regular management incentives and socials – a fun, family atmosphere
- 28 days holiday
- Goes without saying, but we’ll feed you during your shift
- Employee Assistance Programme (EAP)
- Good people know good people – an awesome referral scheme where you can earn up to £1000 per successful referral
- Birthdays are for celebrating, so have the day off on us
- Cycle to work scheme
Interested in hearing more? Get in touch so we can arrange to meet up and show you around.
#J-18808-Ljbffr…