Business Support Team Leader

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Staffordshire County Council, We’re looking for an experienced and motivated Team Leader to join our Corporate Operations Team, providing high‑quality, professional business support within the Tamworth district supporting the Children & Families directorate.

This is a key leadership role where you’ll manage and coordinate a team of Business Support staff, ensuring services are delivered efficiently, consistently and in line with statutory, governance and corporate requirements. You’ll play a vital role in enabling frontline services by anticipating needs, managing resources effectively and continuously improving how support is delivered.

The position is full time working 37 hours over 5 days ( Monday to Thursday 8:30-17:00 and Fridays 8:30-16:30) based within Tamworth Library.

Main Responsibilities

  • Lead, manage and support a team of Business Support staff, ensuring effective deployment of resources
  • Oversee recruitment, induction, training and ongoing development of staff
  • Manage performance using 1:1s, supervision and HR processes
  • Take responsibility for financial processes including budget monitoring, authorising transactions, purchase cards, agency accounts and cash handling
  • Provide high‑level business support and advice to managers and staff
  • Ensure compliance with corporate policies, governance, data protection and health & safety requirements
  • Oversee premises‑related responsibilities, including building maintenance, fire safety and housekeeping standards
  • Promote digital solutions, continuous improvement and efficient business processes
  • Contribute to team planning and wider service development

You’ll also play an important role in supporting service resilience and promoting a culture of professionalism, accountability and collaboration.

The Ideal Candidate

  • Proven experience of supervising or managing staff, including performance and workload management
  • Strong organisational skills with the ability to manage competing priorities in a fast‑paced environment
  • Experience of financial monitoring and transactional processes
  • Confidence working with senior managers and stakeholders across a large, complex organisation
  • Excellent written and verbal communication skills
  • Strong IT skills, including Microsoft Office and business systems
  • A proactive, flexible approach with the confidence to work independently and use your initiative

You’ll ideally hold a qualification in Business Administration, Management or Supervision, or have equivalent experience.

For an informal chat about the role please contact Charlotte Weatherer, Business Support Manager at: charlotte.weatherer@staffordshire.gov.uk

Staffordshire County Council is an equal opportunities organisation and a Disability Confident employer. We encourage applications from all backgrounds and communities.

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Company: WMJobs
Apply for the Business Support Team Leader
Location: Tamworth
Job Description:

Staffordshire County Council, We’re looking for an experienced and motivated Team Leader to join our Corporate Operations Team, providing high‑quality, professional business support within the Tamworth district supporting the Children & Families directorate.

This is a key leadership role where you’ll manage and coordinate a team of Business Support staff, ensuring services are delivered efficiently, consistently and in line with statutory, governance and corporate requirements. You’ll play a vital role in enabling frontline services by anticipating needs, managing resources effectively and continuously improving how support is delivered.

The position is full time working 37 hours over 5 days ( Monday to Thursday 8:30-17:00 and Fridays 8:30-16:30) based within Tamworth Library.

Main Responsibilities

  • Lead, manage and support a team of Business Support staff, ensuring effective deployment of resources
  • Oversee recruitment, induction, training and ongoing development of staff
  • Manage performance using 1:1s, supervision and HR processes
  • Take responsibility for financial processes including budget monitoring, authorising transactions, purchase cards, agency accounts and cash handling
  • Provide high‑level business support and advice to managers and staff
  • Ensure compliance with corporate policies, governance, data protection and health & safety requirements
  • Oversee premises‑related responsibilities, including building maintenance, fire safety and housekeeping standards
  • Promote digital solutions, continuous improvement and efficient business processes
  • Contribute to team planning and wider service development

You’ll also play an important role in supporting service resilience and promoting a culture of professionalism, accountability and collaboration.

The Ideal Candidate

  • Proven experience of supervising or managing staff, including performance and workload management
  • Strong organisational skills with the ability to manage competing priorities in a fast‑paced environment
  • Experience of financial monitoring and transactional processes
  • Confidence working with senior managers and stakeholders across a large, complex organisation
  • Excellent written and verbal communication skills
  • Strong IT skills, including Microsoft Office and business systems
  • A proactive, flexible approach with the confidence to work independently and use your initiative

You’ll ideally hold a qualification in Business Administration, Management or Supervision, or have equivalent experience.

For an informal chat about the role please contact Charlotte Weatherer, Business Support Manager at: charlotte.weatherer@staffordshire.gov.uk

Staffordshire County Council is an equal opportunities organisation and a Disability Confident employer. We encourage applications from all backgrounds and communities.

#J-18808-Ljbffr…

Posted: May 12th, 2026